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-   -   Sprint Denies PPC customers from sending picmail (http://forum.ppcgeeks.com/showthread.php?t=17675)

leetsauce 03-10-2008 01:20 AM
Re: Sprint users want picture mail?
 
I thought Sprint's HQ was in Kansas. Thanks for this valuable info though.

aznxnyquest 03-10-2008 01:39 AM
Re: Sprint users want picture mail?
 
so when u did complain about the picture mail did they do anything abt it??? did u get picture mail???? PM me

Enzo_Matrix 03-10-2008 01:46 AM
Re: Sprint users want picture mail?
 
yeah i would also like to know how that turned out. the hack i got has stopped.

ebbtide 03-10-2008 07:58 AM
Re: Sprint users want picture mail?
 
I had been paying $5 a month for picture mail. This was fine when I could send the mail. After they broke it, i'm not paying $5 just to get mail. I called and cancelled and *****ed them out saying they were losing revenue and I wouldn't be the only one.

It hasn't fixed anything yet, but maybe if they get enough people dropping that part of their plan they'll start paying attention.

cyclical 03-10-2008 08:17 AM
Re: Sprint users want picture mail?
 
Hell I'll write them a letter...

My friend with his AT&T Tilt was making fun of IPhones because they can't do MMS, and then I had to say mine didn't either. :(

Slwitek 03-10-2008 09:41 AM
Re: Sprint users want picture mail?
 
I think will call as well. Can't hurt at this point...Isnt it embarrassing? I used to recommend Sprint, now I really cant!

JeffdaBeat 03-10-2008 10:24 AM
Re: Sprint users want picture mail?
 
I dunno...again I think when the Mogul was designed, it was to be a business oriented phone. It was even preached to me like that when I was learning about it. It was never to be a phone geared towards consumers. Which is why there is no Sprint TV or Navigation. Then again, who heard of a camera phone with no picture mail...

ebbtide 03-10-2008 10:32 AM
Re: Sprint users want picture mail?
 
Quote:
Originally Posted by JeffdaBeat (Post 209515)
I dunno...again I think when the Mogul was designed, it was to be a business oriented phone. It was even preached to me like that when I was learning about it. It was never to be a phone geared towards consumers. Which is why there is no Sprint TV or Navigation. Then again, who heard of a camera phone with no picture mail...
Exactly.

The phone certainly has the capability. Besides, it's a damn $500 phone. For that much, it outta do every business and personal task any other phone can do. Besides, sprint incures a near zero marginal cost for letting the Mogul send MMS, and they can generate money from it's users because we have to pay extra to use MMS anyway.

Stupid.

JKingGrim 03-10-2008 10:50 AM
Re: Sprint users want picture mail?
 
Quote:
Originally Posted by omegax (Post 208911)
We have got to let them know. They are not going to do anything if we dont speak up. This isnt a petition that no one cares about.

CONTACT SPRINT HQ
Sprint Nextel
2001 Edmund Halley Drive
Reston, VA 20191
703-433-4000 <-- yes thats the actual number to HQ

I have called and wrote a letter. When I spoke to a person at that number. They contacted a tech.. who told me I was one of 3 customers who called them at HQ. ](*,) WHAT!

Come one .. Stop complaining if your not going to speak up!
What option did you choose on the menu/extension did you dial?

*edit*
Well I reached somebody at the corporate office. It turns out that he has a PDA phone too and he himself has been wondering why they don't allow MMS. He said he will contact the MMS product manager and get back to me.

bavsav 03-10-2008 01:02 PM
Re: Sprint Denies PPC customers from sending picmail
 
After twenty minutes of waiting and fifteen minutes of talking in circles, I basically got a "well, sorry...it doesn't work and it's not going to work."

Love my phone, but so sad I ever switched to Sprint ](*,)


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