Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

I'm having trouble with this.

I can connect my phone with my laptop using active sync and when I run the unlocker it goes into the blank screen mode and says verifying the information on your pda phone...please wait... and then I get a message saying Error 260 Connection. It is losing the active sync connection right after it goes into blank screen mode. I have tried running the SSPL-Manual-Whitestone.exe on my phone and the same thing happens it loses active sync right after it goes to the blank screen mode. Any ideas?

Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

I am pretty sure you have to have an active internet connection when you run HSPL. DO you have an active internet connection? Not 100% positive - maybe someone can verify for us - but I do remember reading about it on here and I did post something about it in post #1 of my "Help" thread...

http://forum.ppcgeeks.com/showthread.php?t=114025

I hope you solve your problem.

Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

Thanks, but that's not it, the first time I tried it I wasn't connected to the internet and it say "cannot connect to server please try again in 5 minutes" or something like that. My problem is that once the unlocker starts my usb connection drops.

Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

1. Ok - I am not sure if I understand completely - but make sure your computer is connected to the internet - I am 99.9% sure you have to be.

2. Next - here is one I always forget - when you run the HSPL make sure you use the option to "Run as Administrator". In other words, right click on the HSPL file, and "Run as Administrator"

Have you already tried that? I know it is basic - but I forget all the time.

Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

I got it finally. It must just not like my laptop. It worked just fine on my desktop. I did exactly the same thing and it worked just fine from there.

Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

Glad to hear you got it figured out. Do you know which rom you are going to flash?

Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

I've already flashed the energy rom, just waiting for it to do the first boot now.

Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

about support tickets, Olipro says on our support ticket page http://support.htc-unlocks.com: We recently suffered a DB corruption and a number of tickets were lost, if you can no longer login, please recreate your ticket!

so what this means for you is, if you got an unanswered ticket, please make a new ticket with the same text to get help.

Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

Alright.. I've been dwelling on this thing for 2 weeks!.. can't get it to flash no matter what I try!

The RUU goes into bootloader but the progress bar gets stuck at 0% until the RUU shows an error 262 (connection lost). then asks to recover it.

CAN SOMEONE PLEASE EXTRACT THE RUU_SIGNED.NBH FILE FROM THE HSP[ PACKAGE AND SEND IT TO ME?

There's one last thing I'd like to try.. Flash it from my SD card

PLEASE HELP!!!!!!!!!!

Re: [HSPL] Imagio / WhiteStone Hard-SPL
 

Submited ticket June 15. Tick.#995516. Still no responce.
I had to replace my imagio cause media key stopped working and the phone was stuck in the headset mode. I got the new imagio but can not unlock because software thinks i am commercial user. Please help. I can not stand stock rom and want to use Energy that i like so much.