HTC Touch minus Touch screen = ?
 

My Touch's touch screen is suddenly not working. It is not responding to tabs, both through finger and stylus. The actual LCD is working fine.

I tried hard reset few times. I have also flashed it with various ROMs (6.5 to 6.1 to kitchen and so on). So I dont think its a software issue.

Any suggestions on what I can do ? Its out of warranty by few months. I dont have any insurance on the phone. Paying $200+ for a new phone now is not an option in this economy.

Since I did the flashing, its stuck on the "tab on the screen to setup your windows mobile device" screen for the past 24 hours. Any help would be greatly appreciated.

Re: HTC Touch minus Touch screen = ?
 

Add insurance to your service plan on line or by phone, then call it in as lost and they will send you a new one for $50.00.

Re: HTC Touch minus Touch screen = ?
 

Hmm..Wouldn't they want police report and all that ? I mean, how can I lose a phone unless its stolen ? I know you had the best of intentions and I'm thankful for your help, but I don't want to consider that option.

Is there any HTC repair center in every major city or near Atlanta ? Can I get the touch screen in any online shop ? I saw instructions on how to disassemble the phone and replace the screen. Its easily doable. I wonder where I can get the screen.

Re: HTC Touch minus Touch screen = ?
 

I think the reason why phone insurance companies are even considering raising the deductible for claims is because of people that say "just have them replace it." It's not ethical to buy insurance and make a claim so soon knowing that the problem existed before you made the purchase to insure the phone. That is called insurance fraud. I'm glad you have decided against that course of action. Now, if you had insurance from the get go, then of course you would make a claim, but not now. I would either buy a new phone or replace the screen and digitizer myself. You can check ebay.

Also, a couple weeks ago, radio shack was having a deal on Sprint Touch phones. They were going out the door for $29 + tax with an extended service contract. In my opinion, that is almost worth it, so long as you are currently on sprint and you don't mind giving them another 2 years.

You can also check with Best Buy. The service they host, Geek Squad, can usually fix things like that for relatively cheap compared to the manufacturer. They quoted me $100 to replace an LCD screen on my digital camera, while the manufacturer quoted me $150. It's always worth the time to just ask.

Good luck.

EDIT:
I found a website that sells the LCD and Digitizer for $29.99: here

You can also just buy the Digitizer alone if the LCD is fine from ebay

Re: HTC Touch minus Touch screen = ?
 

A simple google search for "sprint repair" and "atlanta" came up with 3 right off the bat with google.maps

http://en-us.start3.mozilla.com/mapfiles/iconA.pngSprint

- www.sprint.com
4400 Ashford Dunwoody Rd NE, Atlanta - (770) 901-9266
Directions and more »

http://en-us.start3.mozilla.com/mapfiles/iconB.pngSprint Kiosk

- www.sprint.com
4400 Ashford Dunwoody Rd, Atlanta - (770) 901-9268
Directions and more »

http://en-us.start3.mozilla.com/mapfiles/iconC.pngSprint Store-887

- www.sprint.com
3320 Buford Drive; Ste. 60, Buford - (678) 482-7770

You could check with them, and no Asurion doesnt ask for a police report, if you say lost, they accept that it is lost, if you say stolen, they also just accept it as stolen

Its a phone worth a couple hundred orignal price and worth 52$ on the buy-back program, not a car or something worth thousands

Detroit Doug

Re: HTC Touch minus Touch screen = ?
 

i got a question to this reply. what if you already said your phone was physical damged and did the claim and paid the 50 deductible. can you call them and say you lost it before you could send it out.

what will happen if you do. besides the phone is black listed.


i wanna do this so i could keep phone for parts

Re: HTC Touch minus Touch screen = ?
 

if you take it into sprint repair they should be able to help you without charging you unless you need the whole thing replaced but its worth a shot. might be the smallest thing messing it up.

Re: HTC Touch minus Touch screen = ?
 

they will charge you the full price of the replacement which i beleive its like 200 buck or somthing like that. i wouldnt try but if you do let us know how it goes .:angry7:

Re: HTC Touch minus Touch screen = ?
 

it looks like your options are pretty well laid out for you. i would suggest calling the repair shops and best buy and such. see what they offer. I believe it's $50 to get a refurb and send in your old one. and if all else fails get a screen off of ebay and replace it yourself. either way it seems the cost is going to be around the same.

Re: HTC Touch minus Touch screen = ?
 

that dont make sense. if you really lost it they only charge you 50 bucks. i already paid it. and people make mistakes lol i could of really lost it for all they know lol.


that sux i wonder why they would do that.

anyone else have any input?

Re: HTC Touch minus Touch screen = ?
 

its not like he is insuring a house or anything. This should actually be covered under warranty. I understand that this could be considered fraud but, seriously, its a cell phone. This is why you can't add insurance after the first ten days(i believe). If they let you add it, by all means take advantage of that.

Re: HTC Touch minus Touch screen = ?
 

try flashing back to the offical 6.1 rom, non-cooked.

Re: HTC Touch minus Touch screen = ?
 

Yes... by all means, commit a crime. I'm not going to argue with you about the legality of the issue. The fact that there's a loophole in the system does not mean that it's legal. The fact that a person would have to lie about it simply proves my point. Sure, it probably would be covered under warranty if the phone was actually lost, or if the phone was actually stolen, but unless those things happen, then you would be lying. It's wrong ethically and also legally to lie about what has happened and when it has happened. Don't abuse the system, if you do, it will only ruin it for the people who have legitimate claims. Insurance rates and deductibles go up, everyone complains... but hey, you win in the short term if you cheat, right? Everyone else has to pay the price in the long term though.

But back on topic. I posted links to a new LCD/Digitizer combo and just the Digitizer by itself in my original post. They're incredibly cheap, and if you have the know-how to replace it yourself it wouldn't be a bad idea.

Re: HTC Touch minus Touch screen = ?
 

Great. This is exactly what I was hoping to find by posting here. Thanks. I think I can replace the touch screen fairly easily by using disassembly instructions found online.

In case any one has the same problem as me and comes to this thread in a future date, the disassembly instructions can be found here: http://mikechannon.net/PDF%20Manuals...-%20Elf%20.pdf

Re: HTC Touch minus Touch screen = ?
 

That isn't insurance fraud if he's allowed to buy insurance and then make a claim. I believe that most insurance companies will not allow you to make a claim for 30 days if the phone is not new anyways. Insurance companies are not stupid. They have already thought of any way you could try to screw them and have protections in place. Like any business, rates are based on what the consumer is willing to pay and profitability. They wouldn't do it if they weren't making money.

Re: HTC Touch minus Touch screen = ?
 

Could be just a bad digitizer. It's not that hard to replace, about $40 all in and an hour first time, but if it's something other than the digitizer you threw that time and money away...

Re: HTC Touch minus Touch screen = ?
 

i haven't replaced a digitizer on a Touch, but I've fixed several Wizards and it's pretty easy to do.

I assume it is a similar process. The hardest part, for me, was getting the solder to flow properly using only 15w... I didn't want to accidentally melt the ribbon.