Caller ID not readable

[russ10s]

First off, I apologize if this question has been addressed. I have searched all I can but the one term that I want to search, the search feature won't let me. "ID" is not a long enough word.

So anyway, be gentle.

This is the second Sprint Touch I've had with this problem. When I receive a phone call and the caller ID pops up, the first line of text is unreadable. I can read "Incoming Call", but then the next line which is either, the person's name, or the phone number if its unknown, I can't read. I can see the very bottom of the numbers or letters but thats it. If I reset the phone either soft or hard, it temporarily fixes the problem. Inevitably it comes back within a week. I've managed to get Sprint to replace the phone but the tech was a rather unpleasant lady who insisted it was something I was doing to the phone. I then explained that the phone is completely stock because I knew they would attempt to blame it on me and third party stuff. (I've had 4 Touches so far and 2 have done this, so I figured if it was something I was doing it would recur on all 4) All I have are my contacts and my calendar that I sync with my computer.

So there it is. If you have seen this before or have any input, I would greatly appreciate it so I can either slip through the Sprint store quietly or go tell the lady off.