(Sprint) Touch Problem with Lock Code

[res22fbz]

Thread at sprintusers which died!!
http://www.sprintusers.com/forum/sho...=157419&page=2

Problem cant unlock phone

Well heres what I figured out for my Touch,

-In Vista the Windows Mobile Device Center allows me to browse and perform all tasks like as if there were no password
-In XP ActiveSync says the Device is locked and unlock it.
-After searching for a way to backup my phone so I can do a Hard Reset I found out that there should be a feature call Backup/Restore which was no where to be found in WMDC
(I also synced my Treo700wx and the feature didnt appeared for that phone either)

So, my question is whats the best way to backup everything because I do have access to the phones file through Vista. Thanks in advance!!! PLZ HELPP