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Old 01-07-2008, 01:45 PM
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Oh %&*% help!

i think my Touch just crashed. It won't power up unless I remove the batter for a few seconds. Once I place it back in, it powers up, but only to the windows mobile start up screen then alarm notification noises and start up screen sounds go haywire then it shuts off again. I would have to go through the same process to get it to start to that screen only.

What should I do???
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Old 01-07-2008, 01:49 PM
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Hrm, I don't think you can manually hard reset it but you can try, when it powers on hold down the send and end key at the same time, continue to hold down the buttons until you see a screen pop-up asking you to hard reset it. Did you do any modifications to, drop it?
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Old 01-07-2008, 02:22 PM
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i did some reg tweaks but the usual, like increase ringer volume, speeding up the touchflow...i think a total of 3-4 reg tweaks recommened here by ppcgeeks. i did a hard reset and it went to the beginning where i have to touch my screen to get it functioning straight, then it shuts off again.

what now?
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Old 01-07-2008, 02:48 PM
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Are you sure you have a good charge. Try pluging it into the charger and see if it boots.

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Old 01-07-2008, 02:57 PM
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I'm incline to agree with Polen if you did a hard reset and the align screen came up and then it shut off, your battery might be the problem. If not I would give Sprint tech help a call or take it into a local Sprint store.
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Old 01-07-2008, 03:00 PM
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Quote:
Originally Posted by tsowen View Post
I'm incline to agree with Polen if you did a hard reset and the align screen came up and then it shut off, your battery might be the problem. If not I would give Sprint tech help a call or take it into a local Sprint store.
Sprint stores are usually great for these issues, If its easy to duplicate infront of them, They will probably have a spare HTC Touch battery laying around to try swapping it out with.
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Old 01-07-2008, 03:16 PM
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i charged it over night and i havent used it this morning yet but i will give this a shot and report back.
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Old 01-07-2008, 04:06 PM
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Id just hardreset while plugged in...
hold both phone keys and click the soft reset switch at the same time...
a screen will appear asking you to restore....
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Old 01-07-2008, 04:51 PM
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ok, i charged it for a bit using a blackberry charger (same plugin). it turns on and seem to be owrking fine. however, i took it to a sprint store and they said it was a battery problem and asked me if i wanted to buy a battery for $35.00. i am sure i can get it cheaper online if i look around though so i think i wil take that route. any recommendation of places i can search for a new factory battery?
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Old 01-07-2008, 04:54 PM
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Dude, EFFF that... how long have you had the phone, that battery should be under warranty for sure, if not sprint, then the htc warranty...
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