Re: Sprint replacing Touch Pro with Touch Pro 2!
 

OK so I spent my whole lunch hour (more like 2 hrs) between the corp store down the street from my house and customer service on the phone and I still have nothing. My corp store said the TP2 is still OOS and that they would get in "trouble" if they ordered my a TP2 NIP. They told me to call CS which I foolishly did however, I first called Tech support. TS was no help (big surprise there) and transferred me to CS who was supposed to help me get out of the phone. The CSR told me she could only get me a replacement TP. She then informed me that the Corp store I was just at had already ordered me a replacement TP even though I did not ask them to. The CSR was rude and not well informed and of no help whatsoever. So to recap I was told that Sprint is not sending out TP1 and was switching everyone with problems to other phones (they would not even send out a TP1), then they are sending out TP1 but refurbed (I have no faith in a refurbed phone if my NIP phone was already screwed from day one). I guess I will see what TP1 comes in. Don't get me wrong I still love the TP1 when it works and if I can get a new TP1 that works I'll be happy.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I hadn't actually heard that. I heard that very early on, the Coon Rapids store had a success story, but I can also add to it the Maplewood store, which I just got back from with a NIB TP2. I had been in multiple times since Thursday (stupid keyboard....and kept getting stuck in landscape mode), and had gone through four TPs in August.

They were willing to order, but had one in the back that apparently was never picked up. Anyway, if you're persistent, and actually have real problems, I would think you'd be able to get them anywhere. Good luck to those who actually need to be switched out.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

My TP2 was ordered thbu the Apple Valley store Yesterday afternoon (2:30PM). I just got a text from them saying it has arrived (1:30 pm). Will let u know when I have it in hand.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

that dosent make sense tho...if there are multiple claims on the account shouldnt they be more inclined to swap the phone?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

If there is a list for the new wel list pm me please.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

ive talked to one guy and he said they only have a few tps in stock as well so whats gonna happen when those arent an option?

can you still sign up for sero?

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

SERO has been dead for almost over 1 year now.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

If that is the case, what would happen if they activated it? Would it automatically, irreversibly change my sero plan to something that allows Blackberrys?

Basically I'm just trying to work out a way to get the tour, so that I can sell it for a TP2, without changing plans.

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

I am was wondering does anyone have a copy of this "printout" "screenshot?" I dont want to walk in there without proof, or ammo so to speak.


I havent been able to find a link or attachment or anything... thanks!

Re: Sprint replacing Touch Pro with Touch Pro 2!
 

+2 Apple Valley MN store!
I am typing this from my NIB TP2!