PPCGeeks - Sprint replacing Touch Pro with Touch Pro 2!

nah, he claims the only way the know if they are in stock is by clicking on "this" site and checking if that option is available. He said the only thing I could do was to keep callin... So, I guess every day I'll keep callin, unless I see something on here first!
Tim

vindication84

02-02-2010 12:09 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:

Originally Posted by shankscomp (Post 1533812)

Ah,that sucks.. well hey, i'm planning on calling pretty frequently too.. would you mind PMing me with any updates? i'll definitely do the same

da93integra

02-02-2010 12:23 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Just got my TP2 via Asurion... Yeah, $100 for a new $500 dollar phone... The Sprint Store I deal with was just replacing parts on my current TP1... Blahhh! I see it like this... I just accepted a new 2 year contract and avoided the phone upgrade for a $70 credit towards my bill for this month... Guess I just got my TP2 for $30... I'm not mad, it's tax season... That TP1 had to go!

I'll see you TP2 peeps on the other side starting tomorrow!!!

stevenxpham

02-02-2010 03:06 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:

Originally Posted by da93integra (Post 1533892)

Do you have TEP?
Or did you just file a claim anyway through Asurion?

TweetyBear

02-02-2010 08:34 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:

Originally Posted by stevenxpham (Post 1534275)

Do you have TEP?
Or did you just file a claim anyway through Asurion?

u cant file a claim without having insurance

ppclover2

02-02-2010 11:50 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

good news...i went into sprint friday because my screen was turning colors and was even worse when i actually touched the screen...they said the phone will be in two-three business days. I was anxious to call yesterday but i knew it was too soon...so i called this morning and they said my replacement came in...i was like ok cool i wont get excited...asked if it was the same phone...she puts me on hold...thats where the anticipation started kicking in....she comes back and tells me its the tp2 and i have until 5 to pick it up....soooo had i not called would i be shit outta luck loL!?! thanks for calling me sprint!!!!

but anyway i'll be over in the tp2 forums...good luck to those trying to get the tp2 for a good reason!

tdubbs27

02-02-2010 03:54 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:

Originally Posted by tdubbs27 (Post 1525723)

Got a refurb from asurion a month ago, had same problems as one I just replaced, screen freeze, freeze overnight, freeze on charging, tezt not being sent/not received. Called Asurion, told them my problem. They said they would take care of it and I was thinking oh know not another TP since they were both buggy about a month out. So I said very politely, " I have read up on this problem since this is my 2nd issue and its very common. Is there an alternative phone you can get me into? She immediately said TP2. Sweetness...... If you have insurance and it's not damaged, asurion will replace it within a year warranty for free. yipeeeee

Got My TP2 Monday, been through 3 Rom's already, It's sick......:mrgreen:

fruitbithefoot1

02-02-2010 04:17 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!

My NIB TP2 arrived around 2pm.
I went through Asurion, paid the 100.00. Gonna send back this TP and sell the extra stuff( 2 holsters, 2 batteries, 2 chargers, 4 styli). Goodluck to all tryna upgrade on the cheap.

alexandrite_june

02-02-2010 06:56 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:

Originally Posted by Westfire (Post 1530440)

Actually, I didn't. Since I had TEP, I got the TP2 replacement for free. I confirmed and it doesn't mess up my 2 year upgrade in August so I will hang on to my new TP2 until Sprint gets a Snapdragon WM phone.

You said you could either get a repalcement tp or upgrade to the tp2. Thats why I made that comment. When I got my tp2 i called to confirm that my upgrade wasnt messed up either! Lol Im actually looking forward to snapdragon as well!!!!

Quote:

Originally Posted by da1ruler4u (Post 1531652)

I can confirm that sprint is swapping the touch pro's for TP2's. I got all of my Touch Pro's (4) swapped out for TP2's with no problem talking to advanced tech support. All of my phones were bugging out (all of them had the updated ROM from HTC) and 2 of them were already replacement phones from the store within the last 3 weeks (had a bunch of those). Just talked to the tech rep and told all of the problems i have had and are having with the phone and let it be known that i was tired of getting the run around and they offered 5 different replacements, one of which was the TP2. I love the TP2 but have to say i do miss the TP. Most of all I miss the light on the TP, as the TP2 does not come with a light (go figure).

Lol I didnt even remember a light! But I do miss my control button! Congrats on the new phones!

vindication84

02-02-2010 10:15 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!

UPDATE:

So even though I originally called Sprint yesterday, I called again today because I'm an impatient SOB. :mrgreen:

The man I spoke to today seemed really nice. I told him I had called yesterday about replacing my phone because of intermittent hardware problems (keyboard and front buttons) and the lady told me I could replace it with a Touch Pro2 but the warehouse was out of stock. He, no questions asked, said "Okay, let's see what we can do about getting you a Touch Pro2." So there I am, excited as all hell, and he comes back and says it's still out of stock. ](*,)

Of course, he gives me the options of Curve, Snap, Pre, Treo Pro, etc. but I insisted on the Touch Pro2 because it was close to my form factor without the crap quality. He said he understood and sympathized and said that there is no waiting list, and the backorder is full. Although, he said that when they normally run out a shipment comes within 3-4 days so I should try between then and a week. He also said that if it's a bad sell-out that I could have to wait up to a few months but he said that I should just keep calling back and "get lucky because the Touch Pro2s are hard to come by"

Haha so I'm going to keep persisting! I used to care about just asking right out for the Touch Pro2, but I don't even care anymore. I just want it so bad! :mrgreen:

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