PPCGeeks - Sprint replacing Touch Pro with Touch Pro 2!

Just spent hours on the phone...call went all the way to Retentions......NO DICE!!!

Best they could offer was $50 off the contract price of the phone.

Don't call retentions mate :P you will have better luck most likely just going to a sprint store over and over with noticeable or no problems at all and trying to get it replaced.

albertlarios

12-16-2009 02:30 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

im on my 5th TP and.............. still waiting.

Seems like, (to me anyways) that the only store ur gonna get a TP2 from is one that carries the TP2 in the first place... a key to the successful replacement of the ?%"@'t up-TP for a TP2 is going to a store that carries it int the first place....

still no luck for me and my region i guess.... :-x!

biggienick

12-16-2009 02:54 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Keep up the good fight! Hopefully y'all will join us over in the TP2 section.

Scoob

12-16-2009 09:07 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:

Originally Posted by biggienick (Post 1416996)

Keep up the good fight! Hopefully y'all will join us over in the TP2 section.

I want to play too but my last TP seems to be work fine... maybe later:)

theroyalwe

12-16-2009 10:38 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

I picked up my TP2 last night. Good luck to everyone!

Scoob

12-16-2009 10:49 AM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:

Originally Posted by muyoso (Post 1416256)

I am sorry that I have disappointed and offended you anonymous internet person. I will march into sprint and demand they give me their most expensive phone for free on the 30 dollar SERO plan they do not offer anymore after already upgrading me from a Mogul to a TP for free and initially paying me 50 dollars to take the Mogul. How they have wronged me. Now I see the light.

First- I love your response. Had to thank ya.

Second- has anyone with SERO but got the TP2 noticed anything wierd with their plan- like loosing unlimited txt? There is a discussion on Sprintusers about this and was just wondering. Or use this as a warning to keep a close eye on your SERO accounts!

http://www.sprintusers.com/forum/sho...d.php?t=197796

Chicago Mafia

12-16-2009 01:19 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Just got back from the Sprint store and it was a no-go. They first tried to get me to upgrade (my contract is over). Then they said they would send out for another replacement that should be there by Friday. Oh well, my phone was fuct. Needed to get a new one anyway, TP1 or TP2.

austerville

12-16-2009 03:06 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:

Originally Posted by mintishhippo (Post 1415353)

does anyone know of a location close to Fort Lauderdale, FL that does this? I dont have a car right now cuz mines getting fixed and I doubt any of my friends will drive me around looking for a free phone :laughing6:

Pembroke Pines store was the ONLY store in the area that would even consider it, but they were unable to order it because it was OOS. I ended up getting one after calling ATS about a million times.

Arterion

12-16-2009 03:31 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Well, to my shock and amazement, I never got a call back. I guess I'm back to the drawing board. I am really tired of this, because the refurb TP's I keep getting sent don't work right. Ugh.

shatner

12-16-2009 04:46 PM

Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:

Originally Posted by Arterion (Post 1418061)

Well, to my shock and amazement, I never got a call back. I guess I'm back to the drawing board. I am really tired of this, because the refurb TP's I keep getting sent don't work right. Ugh.

No no art DONT GIVE UP! You can do it man, just keep calling. Advanced Tech, then escalations. :fingerscrossed.

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