Asurion replacing Touch Pro with Touch Diamond
 

Just FYI if you use Asurion via VERIZON they no longer have the HTC Touch Pro so they are giving you HTC Touch Diamonds. :protest:

Re: Asurion replacing Touch Pro with Touch Diamond
 

dont take it..... thats a cheaper device, they tried this with the mogul.... everyone flipped....

thats how alot got TPs for replacements

****edit**** you need to mention that your only talkin about VZW here....

Re: Asurion replacing Touch Pro with Touch Diamond
 

They did the same thing to me....Insist you need the keyboard....
They will send you a NIB TP....

Re: Asurion replacing Touch Pro with Touch Diamond
 

sorry I left that out. added it


I've tried talking to the "advanced team" a few times and so far nothing. They keep telling me they no longer make the Touch Pro so the only phone they will give me is the Diamond and they consider the keyboard on the pro a cosmetic feature. ](*,)

Re: Asurion replacing Touch Pro with Touch Diamond
 

That's BS. Keep trying.

Cosmetic feature? Wow...ridiculous.

Re: Asurion replacing Touch Pro with Touch Diamond
 

you can get a TP if you persist point blank. Make it work for you not against you. Oh wait a min this crippled VZ? :scratch: J/K good luck dude

Re: Asurion replacing Touch Pro with Touch Diamond
 

Don't talk to Verizon....talk to Asurion!

Re: Asurion replacing Touch Pro with Touch Diamond
 

if asurion wont make it right call VZN cust service and *****. tell them that you either want a new TP or you will use the diamond till the TP2 is out. i would raise holy hell if they did that to me.

Re: Asurion replacing Touch Pro with Touch Diamond
 

just tell them you need the expandable memory of the TP or the TP2, thats not "cosmetic"

Re: Asurion replacing Touch Pro with Touch Diamond
 

they better give you a Tp2 for your troubles, maybe a palm pre :D
just tell them the price difference is cosmetic