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Old 07-25-2009, 01:54 AM
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Re: thinking about trying to get a replacement touch pro from sprint...

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Originally Posted by nannay12 View Post
Really?? huh.. thats weird how they could tell that it was something other than an HTC product, thats intended to be put in the port, than something thats not intended. you should try to take it into a different sprint store.. maybe not, i mean i dont know the condition of your phone sooo
they didn't really care the point was the usb connector on the phone was cracked, it still charges (thats why i can actually wait) but it won't connect to my pc anymore so any sync options are out the door
as for the current condition of the phone...the cracked chrome issue blew into a full blown case crack right next to the volume up button, theres also a chip in the chrome on the face on the lower right hand side so at this point the usb port is moot, they won't touch it for the physical damage alone
and i would've tried another store but the next corporate store is 45 minutes from home
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Old 07-25-2009, 02:00 AM
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Re: thinking about trying to get a replacement touch pro from sprint...

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Originally Posted by jbearamus View Post
they didn't really care the point was the usb connector on the phone was cracked, it still charges (thats why i can actually wait) but it won't connect to my pc anymore so any sync options are out the door
as for the current condition of the phone...the cracked chrome issue blew into a full blown case crack right next to the volume up button, theres also a chip in the chrome on the face on the lower right hand side so at this point the usb port is moot, they won't touch it for the physical damage alone
and i would've tried another store but the next corporate store is 45 minutes from home
so basically you are screwed for now. that really sucks.. lol i bet your phone looks a little like this then http://forum.ppcgeeks.com/showthread.php?t=70273
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Old 07-25-2009, 02:30 AM
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Re: thinking about trying to get a replacement touch pro from sprint...

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Originally Posted by nannay12 View Post
so basically you are screwed for now. that really sucks.. lol i bet your phone looks a little like this then http://forum.ppcgeeks.com/showthread.php?t=70273
yup, it does suck, plus i can now add the soft reset button doesn't work and the home button thinks its the talk button so now i have 2 talk buttons, assuming the hardware buttons are in the mood to actually work
and the first pic in that link is exactly what's happened to mine, on the lower front, mines a chip not a crack so theres just an obnoxious little black spot on the front of the device

i was trying to hold out for the launch of the TP2 and cross my fingers and hope asurion replaces (yes i know its extremely unlikely) my phone with that but i don't think this will last that long
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Old 07-25-2009, 02:45 AM
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Re: thinking about trying to get a replacement touch pro from sprint...

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Originally Posted by jbearamus View Post
yup, it does suck, plus i can now add the soft reset button doesn't work and the home button thinks its the talk button so now i have 2 talk buttons, assuming the hardware buttons are in the mood to actually work
and the first pic in that link is exactly what's happened to mine, on the lower front, mines a chip not a crack so theres just an obnoxious little black spot on the front of the device

i was trying to hold out for the launch of the TP2 and cross my fingers and hope asurion replaces (yes i know its extremely unlikely) my phone with that but i don't think this will last that long
haha, but wouldnt that be nice?? And i mean, "soo your sayin theres a chance!" lol idk ive had good luck with sprint, and uh.. i dont think that i will ever change.
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