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-   HTC Touch Pro (http://forum.ppcgeeks.com/forumdisplay.php?f=63)
-   -   help please htc touch pro (http://forum.ppcgeeks.com/showthread.php?t=71207)

sedakai 06-09-2009 10:27 PM

help please htc touch pro
 
i believe i have the biggest failure of a touch pro to date. it started with the key board acting up, then the phone got WAYYYYYYYYYYY SLOOOWWWWW and now when i try to turn it on it just vibrates... BUT if i hold in the rest button it will boot up ad work as long as its pressed the sec i let go its gone. i cant go to sprint warranty because i dont use the phone on their network i had it added to metropcs. what should i do...will htc fix it ???? if they will is it free??? can i fix it if they cant?

BRIVERS73 06-09-2009 10:38 PM

Re: help please htc touch pro
 
Have u tried a hard reset?

sedakai 06-09-2009 10:43 PM

Re: help please htc touch pro
 
yes i have

BRIVERS73 06-09-2009 10:50 PM

Re: help please htc touch pro
 
HTC will fix the phone if it's still under warranty but I believe I heard somewhere that u have to send it to them & it could take a couple weeks or so before u actually get it back.... It's a long shot & I could be wrong..

sedakai 06-09-2009 10:58 PM

Re: help please htc touch pro
 
are they gonna give me hell over the custom rom?

BRIVERS73 06-09-2009 11:09 PM

Re: help please htc touch pro
 
I would flash back to a stock & relock it to be safe.... How long did u have the phone?

You might be better off getting one off of ebay or something

sedakai 06-10-2009 11:02 AM

Re: help please htc touch pro
 
i got this one off eaby last week or 2 weeks ago=(

CozBoogie 06-10-2009 11:32 AM

Re: help please htc touch pro
 
Moved to the general Touch Pro Forum.

late,
Coz

sedakai 06-10-2009 04:16 PM

Re: help please htc touch pro
 
so their rep tried to tell me that my phone broke because i used it on metro pcs...so i was like letme get this straight your saying that my phone boke because i had its esn added to the metro pcs database and updated my prl? you sure its not that htc made a crappy phone with various flex cable, ear piece, keyboard, and lcd problems... maybe i should talk to someone who understands electronics, could you transfer me to a superviser?

YouMayLose 06-10-2009 04:20 PM

Re: help please htc touch pro
 
keep us posted i to have mine flashed to metro...


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