just got insurance now i need a replacement TP

[blazin-asian]

Hi everyone,

my ribbon cable has been messed up for the past couple weeks so the screen is unreadable when i open my TP. its very annoying since i bought it for the QWERTY kb. i was at the sprint store last night and they told me to call customer care to add insurance since it was open enrollment month for people without insurance.

i just added the $7 TEP and i need a replacement. apparently they have raised the deductible to $100, but problems like a messed up ribbon cable and chrome flaking off are not my fault! its a manufacturer defect, right??

is there a way i can get a replacement without the $100 deductible?

i just need a working phone again so i can flash =(

thanks!