Sprint DATA not working after restore

[yotoad]

so i'm back with a similar situation -- i recently updated to groove ROM 5 final and restored my settings with sprite backup (level 1 merge) -- Data was working with the Groove 5 final before I installed sprite and restored my settings/programs. after the restore my data is not working -- update profile doesn't do anything -- sprint customer service is at a loss -- the only thing that has restored my data is a hard reset, but that defeats the purpose of a backup program like sprite! anybody have any more tips?