Touch screen wont work at all need help with options

[kaine1688]

Ok so heres my problem i have PointUI installed on my phone and somehow i got water underneath the screen and theres a huge smudge underneath the screen. As a result i am unable to use the screen at all. Now everytime i plug the phone into the computer it starts internet sharing, and since i cant use the touch screen i dont think i can select activesync. Because of this i am unable to flash to stock rom. I can open up File explorer through the keyboard but it opens on some random folder, is there a way to navigate and go to the storage card maybe where i could put the rom on it and reflash it that way. If so could anyone post a thread link with all that i would need.

Lastly if i am unable to reflash my phone i have TEP on it, what is my best choice. Should i claim i lost the phone, put it in a microwave (claim the board doesnt work or would that even work), or is there a way to reflash the rom. Need help quick plz.

Also if i go to a sprint center does me having a different rom void TEP.

[themuffinman]

Originally Posted by kaine1688

Ok so heres my problem i have PointUI installed on my phone and somehow i got water underneath the screen and theres a huge smudge underneath the screen. As a result i am unable to use the screen at all. Now everytime i plug the phone into the computer it starts internet sharing, and since i cant use the touch screen i dont think i can select activesync. Because of this i am unable to flash to stock rom. I can open up File explorer through the keyboard but it opens on some random folder, is there a way to navigate and go to the storage card maybe where i could put the rom on it and reflash it that way. If so could anyone post a thread link with all that i would need.

Lastly if i am unable to reflash my phone i have TEP on it, what is my best choice. Should i claim i lost the phone, put it in a microwave (claim the board doesnt work or would that even work), or is there a way to reflash the rom. Need help quick plz.

Also if i go to a sprint center does me having a different rom void TEP.

Well, you already said that there is water damage which they can easily tell even if you put it microwave and just say its not working (which is fraud by the way), just suck it up and pay the $100. If you say you lost it, you would still have to pay $100 to have it replaced anyway.

[Darkness231]

You would need a computer to reflash the ROM since your touch screen is not working.
Download the stock ROM from HERE
Extract the StockSprintHermanOSBigstorageRUU_dumped.nbh file out of it and place it on the root of your storage card.
Rename it to RAPHIMG.nbh
Press and hold the power and the volume down keys while you reset.
This should put your phone in bootloader mode and it should reflash the stock rom
Relocker posted HERE

[kaine1688]

i dont mind paying the 100 bucks but if i voided TEP because of that i swear i would shatter the phone in front of the rep and say woops

[themuffinman]

Originally Posted by kaine1688

i dont mind paying the 100 bucks but if i voided TEP because of that i swear i would shatter the phone in front of the rep and say woops

This is why you would have TEP in the first place, to cover anything else that the warranty won't cover, like accidents. One of my co-workers droped her blackberry in the toilet the other day, she was all histerical while I was LMAO. But I explained to her that its ok and that they will replace it for her.

EDIT:

Oh and don't even worry about flashing back to stock, just call them and they will send you a replacement.

[kaine1688]

so what u think is a better choice going to a repair center or just doin it via phone. Is there any possibility if i go to the store i can get a replacement on the spot?

[themuffinman]

Originally Posted by kaine1688

so what u think is a better choice going to a repair center or just doin it via phone. Is there any possibility if i go to the store i can get a replacement on the spot?

Actually since its an insurance claim the store would probably give you the number to call the insurance company and they would then order it for you. If it was defective and it was just a warranty exchange type of deal then the store may do it for you.

[boredmug]

My bad. Don't know how i missed the post. I probably read it and it didn't register. Really tired.. Been dealing with my 11 month old twins all day since 6 this morning.. Quite a handful. lol

[kaine1688]

Thx again for the input, my friend has a messed up unit gona jack his digitizer if mine is still messed up after the little drying session. In the worst case sprint will be receiving parts of a phone rofl.