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-   -   backlight will not turn off (http://forum.ppcgeeks.com/showthread.php?t=68062)

touch-this-pro 05-09-2009 11:33 PM

backlight will not turn off
 
Hello,
I am kinda new with the htc touch pro, so please bear with me.
The back light will not turn off regardless of the time setting that I put the light to go out under power /advanced settings. It does not wokr for either battery or external power. :(
Any help?
thanks

Dr.8820 05-09-2009 11:35 PM

Re: backlight will not turn off
 
did you try a soft reset?

touch-this-pro 05-10-2009 12:48 PM

Re: backlight will not turn off
 
Yes several times but nothing.
I even called Sprint tech support and they could not figure a solution.

razorloves 05-10-2009 01:08 PM

Re: backlight will not turn off
 
Sounds like a hardware malfunction.
Have you tried a hard reset? Or how about reflashing the shipped rom?

touch-this-pro 05-10-2009 01:27 PM

Re: backlight will not turn off
 
no hard reset yet,
i was hoping this to be the last choice.
Do you loose all data in hard reset?

razorloves 05-10-2009 01:34 PM

Re: backlight will not turn off
 
yes. just back it up and give it a go. If it doesn't work then you can get a free warranty replacement

touch-this-pro 05-10-2009 01:39 PM

Re: backlight will not turn off
 
let me get this straight,
if I hard reset, does it come back to the original sprint set up?
or I have to install all the sprint programs after?

thanks

razorloves 05-10-2009 01:41 PM

Re: backlight will not turn off
 
If you have never flashed a custom rom or radio on to it, when you do a hard reset it will return to brand new out of the box condition.

touch-this-pro 05-10-2009 01:45 PM

Re: backlight will not turn off
 
i see, thanks
maybe its time to go with a custom ROM.
any good suggestions?
do i have to unlock the phone first?
thanks

razorloves 05-10-2009 01:53 PM

Re: backlight will not turn off
 
yes, you have to unlock the phone first. Instructions here. http://forum.ppcgeeks.com/showthread.php?t=42503

I recommend Mighty's Rom. His is most popular. Here's a link http://forum.ppcgeeks.com/showthread.php?t=52695
But everyone has different taste. You can check all the different roms out in the upgrade sub-section here http://forum.ppcgeeks.com/forumdisplay.php?f=68

Let me know if you need any help with it.

touch-this-pro 05-10-2009 02:15 PM

Re: backlight will not turn off
 
thanks man, you have been very helpful.

razorloves 05-10-2009 02:34 PM

Re: backlight will not turn off
 
Quote:

Originally Posted by touch-this-pro (Post 906862)
thanks man, you have been very helpful.

you're welcome.
glad i could help

touch-this-pro 05-28-2009 09:57 PM

Re: backlight will not turn off
 
i am a bit hesitant to do a hard reset to fix my backlight issue due to that i have a lot of programs that obviously will need to be reinstall etc.

anybody else knows another way that this backlight issue will get fixed?
i am restating the issue here: the backlight will not go off no matter what option i choose in the advanced power settings
thanks

razorloves 05-28-2009 10:08 PM

Re: backlight will not turn off
 
Quote:

Originally Posted by touch-this-pro (Post 941746)
i am a bit hesitant to do a hard reset to fix my backlight issue due to that i have a lot of programs that obviously will need to be reinstall etc.

anybody else knows another way that this backlight issue will get fixed?
i am restating the issue here: the backlight will not go off no matter what option i choose in the advanced power settings
thanks

Geez man...you still haven't hard reset? lol jk
I thought of something just now when you mentioned something. Do you happen to have nuepower cpl installed? If you do, try messing with those settings. If you don't, then install it and see if what happens. You can get it at nuerom.com.

touch-this-pro 05-28-2009 10:41 PM

Re: backlight will not turn off
 
Quote:

Originally Posted by razorloves (Post 941769)
Geez man...you still haven't hard reset? lol jk
I thought of something just now when you mentioned something. Do you happen to have nuepower cpl installed? If you do, try messing with those settings. If you don't, then install it and see if what happens. You can get it at nuerom.com.

hehehehe
i am waiting for the cooked windows 6.5 so i can do everything at once.
btw the link is down
thanks

b_harding69 05-28-2009 10:42 PM

Re: backlight will not turn off
 
im on a custom rom and sometimes mine will suspend all the way but sometimes the screen goes black but barely lit and just drains the battery..

razorloves 05-28-2009 11:02 PM

Re: backlight will not turn off
 
Quote:

Originally Posted by touch-this-pro (Post 941825)
hehehehe
i am waiting for the cooked windows 6.5 so i can do everything at once.
btw the link is down
thanks

cooked windows 6.5? what are you talkin about? there's already tons of 6.5 roms in the upgrade forum.

Also, you forgot to answer a question i asked. Do you have any nue tools installed?

touch-this-pro 05-28-2009 11:16 PM

Re: backlight will not turn off
 
Quote:

Originally Posted by razorloves (Post 941864)
cooked windows 6.5? what are you talkin about? there's already tons of 6.5 roms in the upgrade forum.

Also, you forgot to answer a question i asked. Do you have any nue tools installed?

no i dont have nue tools, i tried the linbk, but its down

are they any windows 6.5 with the sprint applications like sprint nav etc?
thanks

razorloves 05-28-2009 11:29 PM

Re: backlight will not turn off
 
Quote:

Originally Posted by touch-this-pro (Post 941894)
no i dont have nue tools, i tried the linbk, but its down

are they any windows 6.5 with the sprint applications like sprint nav etc?
thanks

the chefs don't put sprint software in their roms because it's useless to everyone else on alltel, verizon, bell, telus, criket, USCC, MetroPCS. The roms are made for everyone so there's no carrier specific software in them. Those sprint programs are very easily available for download so you can install after flashing.

Unknown Zone 05-28-2009 11:34 PM

Re: backlight will not turn off
 
Quote:

Originally Posted by touch-this-pro (Post 906207)
Hello,
I am kinda new with the htc touch pro, so please bear with me.
The back light will not turn off regardless of the time setting that I put the light to go out under power /advanced settings. It does not wokr for either battery or external power. :(
Any help?
thanks

I been with this issue since day one (late oct08), just pure stock the blacklight can dim but will not turn "off" I have tried everything different rom....etc. and nothing seems to fix this problem.

I just found it better to have the "power off" checked to save battery instead of having the backlight turn off....or dim in my case. 8)


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