backlight will not turn off
Hello,
I am kinda new with the htc touch pro, so please bear with me. The back light will not turn off regardless of the time setting that I put the light to go out under power /advanced settings. It does not wokr for either battery or external power. :( Any help? thanks |
Re: backlight will not turn off
did you try a soft reset?
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Re: backlight will not turn off
Yes several times but nothing.
I even called Sprint tech support and they could not figure a solution. |
Re: backlight will not turn off
Sounds like a hardware malfunction.
Have you tried a hard reset? Or how about reflashing the shipped rom? |
Re: backlight will not turn off
no hard reset yet,
i was hoping this to be the last choice. Do you loose all data in hard reset? |
Re: backlight will not turn off
yes. just back it up and give it a go. If it doesn't work then you can get a free warranty replacement
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Re: backlight will not turn off
let me get this straight,
if I hard reset, does it come back to the original sprint set up? or I have to install all the sprint programs after? thanks |
Re: backlight will not turn off
If you have never flashed a custom rom or radio on to it, when you do a hard reset it will return to brand new out of the box condition.
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Re: backlight will not turn off
i see, thanks
maybe its time to go with a custom ROM. any good suggestions? do i have to unlock the phone first? thanks |
Re: backlight will not turn off
yes, you have to unlock the phone first. Instructions here. http://forum.ppcgeeks.com/showthread.php?t=42503
I recommend Mighty's Rom. His is most popular. Here's a link http://forum.ppcgeeks.com/showthread.php?t=52695 But everyone has different taste. You can check all the different roms out in the upgrade sub-section here http://forum.ppcgeeks.com/forumdisplay.php?f=68 Let me know if you need any help with it. |
Re: backlight will not turn off
thanks man, you have been very helpful.
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Re: backlight will not turn off
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glad i could help |
Re: backlight will not turn off
i am a bit hesitant to do a hard reset to fix my backlight issue due to that i have a lot of programs that obviously will need to be reinstall etc.
anybody else knows another way that this backlight issue will get fixed? i am restating the issue here: the backlight will not go off no matter what option i choose in the advanced power settings thanks |
Re: backlight will not turn off
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I thought of something just now when you mentioned something. Do you happen to have nuepower cpl installed? If you do, try messing with those settings. If you don't, then install it and see if what happens. You can get it at nuerom.com. |
Re: backlight will not turn off
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i am waiting for the cooked windows 6.5 so i can do everything at once. btw the link is down thanks |
Re: backlight will not turn off
im on a custom rom and sometimes mine will suspend all the way but sometimes the screen goes black but barely lit and just drains the battery..
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Also, you forgot to answer a question i asked. Do you have any nue tools installed? |
Re: backlight will not turn off
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are they any windows 6.5 with the sprint applications like sprint nav etc? thanks |
Re: backlight will not turn off
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Re: backlight will not turn off
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I just found it better to have the "power off" checked to save battery instead of having the backlight turn off....or dim in my case. 8) |
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