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-   HTC Touch Pro (http://forum.ppcgeeks.com/forumdisplay.php?f=63)
-   -   ActiveSync problem?!?!?! (http://forum.ppcgeeks.com/showthread.php?t=66672)

AceXMachine 04-29-2009 05:49 AM
Re: ActiveSync problem?!?!?!
 
Quote:
Originally Posted by Geekcop (Post 881284)
Two things to try: deleting the current partnership and creating a new one or uninstalling AS from your PC and reinstalling, making sure to d/l the most current version from MS. If you go this route, make sure your device is connected when you run the AS install app
Wrong. It is clear from the screenshot that he has not setup a "partnership". This is WMDC, not AS, and you never have the device you are installing software/drivers for plugged in while you are installing/reinstalling them.

Quote:
Originally Posted by puff (Post 883886)
make sure advanced functionality is disabled in start - settings - connections - usb to pc
While this is a good thing to try, it is not something you need to "make sure" of. "Advanced Network functionality" is simply using network/NDIS for communication over USB. Disabling it reverts it to direct/serial USB communication. If it works with NDIS/Advanced Network functionality disabled then is almost a guarantee you have a socket layer(??) issue, most likely a firewall. As mentioned before, disable(or temporarily uninstall) any firewalls or configure your firewall to allow communication for WMDC (wmdHost.exe if I remember correctly) to inbound TCP ports 990, 999, 5678, 5721 and 26675 and outbound UDP port 5679. Let us know how it goes. Need more info.

AceXMachine 04-29-2009 05:52 AM
Re: ActiveSync problem?!?!?!
 
Also, I distinctly remember a case with someone having a similiar issue where I had them disable Advanced Network functionality, it worked, then turned it back on and it worked with it on....dunno why

Hanibalca 05-01-2009 04:14 PM
Re: ActiveSync problem?!?!?!
 
Thanks but still nothing!!! :???:

ffkip911 05-02-2009 01:45 PM
Re: ActiveSync problem?!?!?!
 
More info--when I try to sync my tp, comp says that it can't find touch pro drivers??? Phone will say "conected to active sync" but I cannot see my phone listed in my computer. still can't figure the SD card sync either.

ffkip911 05-02-2009 01:46 PM
Re: ActiveSync problem?!?!?!
 
Quote:
Originally Posted by ffkip911 (Post 891074)
More info--when I try to sync my tp, comp says that it can't find touch pro drivers??? Phone will say "conected to active sync" but I cannot see my phone listed in my computer. still can't figure the SD card sync either.
sorry, wrong thread--but active sync prob too.

ffkip911 05-02-2009 01:59 PM
Re: ActiveSync problem?!?!?!
 
I've got an active sync/windows mobile device prob too. (running vista)
Comp went sideways the other day and couldn't access anything, so I disabled UAC and got controll back--now, however when I try to sync w TP it says that I don't have touch pro drivers-"driver did not install" so I removed active sync, windows mobile, and tp user guide. rebooted, re-installed tp user guide (AS would not load so went online and dld windows mobile) pluged in phone and still "drivers did not install" tp charges, phone says "connected to active sync" but comp does not see it??????

AceXMachine 05-02-2009 02:06 PM
Re: ActiveSync problem?!?!?!
 
Quote:
Originally Posted by ffkip911 (Post 891097)
I've got an active sync/windows mobile device prob too. (running vista)
Comp went sideways the other day and couldn't access anything, so I disabled UAC and got controll back--now, however when I try to sync w TP it says that I don't have touch pro drivers-"driver did not install" so I removed active sync, windows mobile, and tp user guide. rebooted, re-installed tp user guide (AS would not load so went online and dld windows mobile) pluged in phone and still "drivers did not install" tp charges, phone says "connected to active sync" but comp does not see it??????
You cannot use Activesync on Vista, so don't try. Windows Mobile Device Center is the new "Activesync" for Vista. Need more information. Screenshot or exact/complete error message plus any other details available. Did you try disabling "advanced network functionality" on the device?

Rangerdave 05-02-2009 02:19 PM
Re: ActiveSync problem?!?!?!
 
I have been having the problems in Vista as well. I Noticed it right after the outlook/office updates were applied the other day.
Now outlook just keeps crashing when the phone is connected.

RD

AceXMachine 05-02-2009 02:26 PM
Re: ActiveSync problem?!?!?!
 
Quote:
Originally Posted by Rangerdave (Post 891127)
I have been having the problems in Vista as well. I Noticed it right after the outlook express/office updates were applied the other day.
Now outlook just keeps crashing when the phone is connected.

RD
I seriously doubt you had any "outlook express" updates on Vista. Care to clarify? It is important when troubleshooting to be specific and not confuse one product with another.

And btw, Vista sucks.

skeegcpp 05-02-2009 02:28 PM
Re: ActiveSync problem?!?!?!
 
Quote:
Originally Posted by AceXMachine (Post 891141)
And btw, Vista sucks.
lol..to each its own(kinda agree, but. ehhh)
i believe to sync contacts, u need the full version of outlook, outlook express wont work, i thinks anyway


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