Cannot remove Programs

[drlovety]

Ok, still no fix. So I connected my phone via USB to view some pics but Windows popped up saying it did not have privileges to show my photos. So what I am thinking is that my phone is locked or encrypted or something. This is preventing me from installing program and look at my photos. If I pull the mem card and put it directly in my computer it reads it just fine. But via USB I do not have privileges to view photos on my internal mem or mem card. Any ideas? I know there is a encryption setting on the settings but it's unchecked and looks like it's only for the mem card. ?? THANKS!