hardware keyboard issue photo essay a.k.a. i was bored

[neoshi]

So it looks like we're experiencing the same issues. I brought it into Sprint Store 0276 today and they straight up ordered me a new phone the moment I said "My Touch Pro's keyboard keeps going out." The Level 1 triage tech replied that this was a known issue that HTC is dumping on Sprint. Apparently down where I am, the HTC TP is extremely popular and they keep getting HTC TPs returned for repair. Talk about dumping liabilities! Well, I'll let them know about this temporary fix method when I return to pick up the new phone. You guys may want to talk to Sprint about it as well, maybe even HTC because I have been doing this "fix" for the past two months and I swear to God I am going crazy having to do it every other sentence. It makes responding on forums like PPCGeeks IMPOSSIBLE.

SKIMMAH, have you noticed any improvement since you taped those contacts down?

I hope everyone stops promoting the HTC Touch Pros unless the issue is resolved. This is downright ridiculous. Even the Sprint tech rep said he is going to the Palm Pre or Pro because the Touch Pro has so many issues.