Allte Quick GPS issue....

[bubba6800]

I have recently had my phone switched with a brand new one from the store(not a refurb) and now I cant get my quick gps app to work and its a factory app! It says it downloads up to the 100% mark then connection failed please try again. Anyone else have this issue with a recent TP they got? Alltel says they will look into it but I have more faith in you guys. Just for the knowledge they opened a brand new one out the box and it had the same issue but they were able to find a customers there that did work. I beleive the app has something to do with my google maps not ever seeing any gps sattelites. Can someone please help me as I am sure they wont.