Re: Picture mail usage?
 

would it be wrong of me to offer my assistance to help get your fee's reduced when you really have no issues with sprint for a fee?

I mean, if i charged say, $25 to get your bill fixed up, would that be bad or not allowed?

That's why i have the excellent plan i have because i managed my buddies account and brought the bill down from like 900 to 400 a month. So i pretty much just pay for my line 9.99 (which should be one of the free lines but i have 2 extra lines that are free) and 7 for insurance, and then 15 for unlimited inet, txt, picturemail and voice.

Re: Picture mail usage?
 

well im going to the sprint store tonite to see if this diagnostic check thing even exists

Re: Picture mail usage?
 

Yeah, that would be bad.

Re: Picture mail usage?
 

I remember a while back Verizon charged you for sending PicMail AND charged you for the data it took to send the PicMail. But that's cause Verizon is a bunch of jerks. I guess what I'm trying to say is that it's not too far fetched to think that Sprint is double charging you.

Re: Picture mail usage?
 

awww, well i was able to save my buddy thousands of $'s in back bills (last 3 months only) because i kept calling and harassing lol. I'm sure tat's worth $25!

Re: Picture mail usage?
 

yea that would b cool but i doubt we can do it, i once got a $337 bill down to $0 and on top of that a $500 credit, i had no bill for like 4 months

Re: Picture mail usage?
 

I'm kinda surprised that you're having this problem. I thought that the Touch Pro forced you to be on one of the unlimited data plans. I don't know for sure, but I thought that the $69 plan was unlimited data, a bunch of txt, and 400min anytime? Again, I could be wrong.

Re: Picture mail usage?
 

I thought also you need to have a data plan with these phones. Which for you not being put on one could be there fault as well.

I do know if I access my data for my weather or sending a picture mail *using sprints*, and then i go into wifi. The wifi doesnt take over and i am still in using data. I have to compleatly turn off data and then turn wifi on. This is on a touch diamond tho. But i think i remember being told when i ordered the phone u need to be on a data plan. Which I am. Unlimited text,pic,data.

Re: Picture mail usage?
 

So, from what I was told once, it still uses data connection to download the pics. The "unlimited" picture mail plan (at least the $5 add on they used to offer) is for sending only. to receive, it uses the data connection... now I was told this a few months back when I called about data usage charges on my wife's old dumbphone (which only received picmail as a link to the PM website) so i can't vouch for whether or not its the same now with the new billing structure and smartphones.

Re: Picture mail usage?
 

this actually would make sense, and i can see how it would use data, however the cs rep told me pic mail, if i have the unlimited pic mail plan, would not use data, and complaining to sprint starts now...

Well i got this phone as a replacement for my mogul that was a piece. so i dont know if because it was a replacement that the current plan was just what they went with no questions asked