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  #1 (permalink)  
Old 02-23-2009, 11:37 AM
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Re: Has ANYONE successfully physically hard reset their Verizon Touch Pro???

Quote:
Originally Posted by jmorton10 View Post
I can't figure out why the hell the TP is so darn hard to reset.

I have the Sprint version converted to Verizon & a bad flash from scrosler's corrupted kitchen froze my phone & I was trying to hard reset.

I know the key combination (I've done it before), but it must have taken me 15 tries before it actually worked. I kept feeling the vibration & knowing it didn't catch (it was infuriating). I would pull the battery, start again & same result..........

Finally on about the 20th try it finally worked.... I never had these problems with my old Titan's.

~John

Im using a converted Sprint TP as well. I can hard reset everytime using this method

Screen can be on. Hold Volume Down and Circle button. Hit reset button. While still holding the 2 buttons, immediately hold down on the power button as well.
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Old 02-23-2009, 09:22 AM
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Re: Has ANYONE successfully physically hard reset their Verizon Touch Pro???

Turn the phone completely off, hold center button, push power button. The screen will come up and ask you to push volume up for a hard reset.
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Old 02-23-2009, 09:38 AM
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Re: Has ANYONE successfully physically hard reset their Verizon Touch Pro???

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Originally Posted by WhiteBlazer01 View Post
It's killing me. I do a search for "How To Hard Reset Touch Pro". "ppcgeeks hard reset touch pro". 'XDA-Developers hard reset touch pro". And guess what - I get almost a million results. Great!! But not a single one is correct!

I've read:
- Volume Down + Center Button + Soft Reset Button
- Volume Up + Volume Down + Center Button + Soft Reset Button
- Power Button + Volume Down + Center Button + Soft Reset Button
- Power down, wait 1 min, Volume Down + Center Button + Soft Reset Button
- Take out the battery, then Volume Down + Center Button + Soft Reset Button

I've even watched a YouTube video (in Russian) showing me how to physically reset a Touch Pro (YouTube Video), but the phone is not a Verizon version, and by now I'm convinced the Verizon Touch Pro cannot be physically reset!

So, please, can someone tell me what am I missing? I am stuck in the loading screen (no, not bootloader, the splash screen) with the SIP keyboard showing. Something must have gone wrong with an app install, and I need to do a physical hard reset.

Please know, I've tried the above methods so many times, and still no luck.

I guess I can put the phone into bootloader (assuming my phone will let me), and re-flash my current ROM (my phone is unlocked, and flashed already).
I received this email when I wrote to VZW tech support:

Performing a hard reset - HTC Touch Pro:

A hard reset is the last resort for troubleshooting. This reset will erase all data and restore preferences to factory default specifications. Performing a hard reset is only recommended when the existing data has been backed up or is unwanted. Please see, above.

Preferred method:

1. From the Today screen, tap Start > Settings.
2. From the System tab, tap Memory.
3. Tap Clear Storage.
4. Enter 1234 then tap ok.
5. Tap Yes.

Alternate Method:

1. Press and hold the Power button (located at the top of the device) then tap Yes to turn the phone off.
2. Press and hold the navigational keypad.
3. While holding down the navigational keypad, press and release the power button. Continue to hold down the navigational keypad until the caution screen is displayed.
4. Release the navigational keypad then press the volume up key to perform the reset.
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Old 02-24-2009, 12:27 AM
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Re: Has ANYONE successfully physically hard reset their Verizon Touch Pro???

Quote:
Originally Posted by pbarkey View Post

Alternate Method:

1. Press and hold the Power button (located at the top of the device) then tap Yes to turn the phone off.
2. Press and hold the navigational keypad.
3. While holding down the navigational keypad, press and release the power button. Continue to hold down the navigational keypad until the caution screen is displayed.
4. Release the navigational keypad then press the volume up key to perform the reset.
Never saw that way before. It worked great and is very easy!!
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Old 04-27-2009, 11:17 PM
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Re: Has ANYONE successfully physically hard reset their Verizon Touch Pro???

I was going over and over tons of posts rtying to get mine to reset. Mind you I haden't had it for 3 hours so I didn't have a feel for the center button yet. I was trying to press the damm thing through the back for a while. I kinda started over and "gently" held the center button, that was my problem. It does work you just need to get the feel for it.

RD
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Old 09-23-2009, 10:57 AM
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Re: Has ANYONE successfully physically hard reset their Verizon Touch Pro???

Had the same problem..

This worked for me

Hold down enter button then press reset...works for me
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Old 09-23-2009, 11:53 AM
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Re: Has ANYONE successfully physically hard reset their Verizon Touch Pro???

i hard reset after every flash and have never had a problem. as others have said, hold down on the center button and press and hole the soft reset button. no need to power off or use the vol down.
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Old 09-23-2009, 07:56 PM
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Re: Has ANYONE successfully physically hard reset their Verizon Touch Pro???

Yes, I just did a hard reset, on a htc touch pro, hold the phone on its side and turn off, now press the power button and the down volume at the same time, you do not have to press hard, as the phone powers up the sreen will say this will lose all data, Remember to press lightly on the buttons, also it may take many times to get the phone to response it took me 4-5 times and the tech guy also did it once and then took 8 more times to get it again. back up your stuff first ie contacts etc. Good lucky
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