Originally Posted by xmln3x@gmail.com (Post 1592134)

If your TP has an oily appearance or residue build up on it, due to use without a screen protector.... try this, it has worked on all my touch devices.

1. Grab a couple Q-tips, some Isopropyl Alcohol 91% (the higher the volume the better, it means less water and water is not good for the screen), and a soft 100% cotton cloth or pick up a cheap pack of eyeglass cleaning cloths from a dollar store or walmart.

2. Lightly dampen the Q-tip with some of the alcohol and rub across the screen removing the residue.

3. Polish the screen with the cloth.

You might have to do this a few times to remove all the residue, but after the 2nd or 3rd time you should be set.

I do this every few days, I also have a screen protector on and this removes all the oil (from fingers) from the screen from daily use.

Originally Posted by rcharles (Post 1600692)

Hm, I call the Sprint Customer service number and I nearest authorized sprint repair store. Got the same answer from both: "We have determined that it is just a characteristic of the phone and it has absolutley no effect on the phones operation therefore no repair is required or allowed." Anyone else heard this, i am still within my first year.

Originally Posted by dannieboiz (Post 1587160)

Will they replace it even with the red sticker that they claim about water damage?

Originally Posted by Hawks2005 (Post 1594899)

The TP is not the only phone this happens to, I had 2 Vogues and it happened to both of them after a time. From what I understand it is from the phone heating up and the digitizer warping. xmln3x may be right, but I think the issue some of you are talking about deals with an "oil stain" look in between the two layers of the digitizer, and for that there is no way to fix it. Most carriers will replace your phone, I have Verizon and they will for sure replace it.

Jamey - To answer your question, I believe Verizon is replacing the TP with a TP2.