How to go about exchanging for new TP ?

jc411911 · #1 (**permalink**) 02-11-2009, 07:01 PM

Hi guys i got a pretty simple question hoping someone can help me. I have had my TP for a couple of weeks. I am pretty happy with it besides for the wobbly keyboard and noisy back cover, but what i am trying to do is exchange my TP for a new one as i am getting my Invisible Shield tomorrow and would like for it to be on a shiny new phone. How do i go about doing this is taking my phone back to the sprint store with my receipt and telling them it is squeaking going to be good enough or will they just give me a new cover. I was thinking about just saying i am having software issues but they might just test it and give it back. What would y'all recommend as far as exchanging it for a new one ? I have had it for under a month. Also would i need to take it back to with the box and all acc.? Also how about online exchange can i do it that way.

Thanks,

Skelator03 · #2 (**permalink**) 02-11-2009, 07:06 PM

that would be dishonest were you to do that tell them you screen is going out on its own and your gps is not working correctly

loren646 · #3 (**permalink**) 02-11-2009, 07:21 PM

dishonesty never pays. please do not post scams or anything illegal on this site.

thank you.

abrigham · #4 (**permalink**) 02-11-2009, 07:40 PM

If you're within 30 days of getting your TP, you should be able to take it to a Sprint store and exchange it for a NEW phone w/ no problems. Just tell them exactly what problems you have with this phone (the wobbly keyboard and loose/squeaky battery cover). In fact, if its w/in 30 days, you could just tell them you don't like the color and they'll swap it out. (at least, that's the example i heard a store rep use once about the 30 day return policy). This applies to either getting a different phone or just a new one of the same phone.

jc411911 · #5 (**permalink**) 02-11-2009, 07:50 PM

Alright thank. I wasn't trying to do anything illegal FYI. I mean if i really didn't want it I could just return it within the 30 days and go an re buy it. i just didn't know if they would swap it out if i told them the petty problems i was having.

Thanks again

abrigham · #6 (**permalink**) 02-11-2009, 07:59 PM

No problem... and don't forget to hit that thanks button on the post that answered your question