Re: Touch Pro problem receiving calls
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This is similar to my situation... I have touch pro, and the GF has touch pro. Both on same account, both alltel, both stock. Mine works in South Dakota, hers does not (can see the cell tower out my window)... When she goes home to Nebraska (Omaha) roaming on verizon it works just fine, which is really irritating. Seems network to me, but they said all systems checked out 100% ok. The tech support guy said they checked "every possible setting" |
Re: Touch Pro problem receiving calls
Well just got done talking to the alltel store and "lighting up" there phone line HA HA.... Im getting a new phone on friday and i will see if it gets this fixed....
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Re: Touch Pro problem receiving calls
can those with problems indicate their build dates?? thanks.
rey |
Re: Touch Pro problem receiving calls
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Re: Touch Pro problem receiving calls
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12-6-2008 |
Re: Touch Pro problem receiving calls
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I really want to try and nail down if its the phone or sprint. If its sprint, I might go back to vzn and just activate my TP there. The last thing I want is to go back to vzn and have the same problems with this TP. I am going to ask on the thread about putting out TP on vzn.... |
Re: Touch Pro problem receiving calls
I asked over on the "Sprint Touch Pro on VZW Network Tutorial" thread and I got the response that it was a Sprint problem.....
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Re: Touch Pro problem receiving calls
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I called sprint and they told me they have no clue as my location is by a good tower. They said its very possible that my phone is connected to a bad tower, while my g.fs phone is connected to a good tower. My ticket is on going and this has been going on for a quite some time now. And ive lost very important clients beacuse of this issue as well. Looks like im going to have to switch providers. |
Re: Touch Pro problem receiving calls
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Re: Touch Pro problem receiving calls
I used to have youmail when I was on vzn and it would send me a text, with the number, when I missed a call even if there was no vm left. I thought I would set up on this phone but I see that Sprint charges 20 cents a minute for call forwarding of any kind. that stinks.
Also, has changing your slot cycle index helped this problem at all? I changed from 2 to 1 and my try 0. |
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