need hard reset help
 

i need to hard reset how do I on the TP?:-(

Re: need hard reset help
 

start>setting>system> clear storage> 1234 and yes
or
While phone is OFF, press volume down, cener d-pad, and power button until message comes on. Press volume up to complete.

Re: need hard reset help
 

yea what he ^^ said......volume dwn/center d-pad/power button until msg pops up saying "warning this opperation..."

Re: need hard reset help
 

It can be a little tricky and I am sure you will have to do it several times to get it right.

Re: need hard reset help
 

No kidding.

I was trying to hard reset one of my TP's last night & I bet it took me 20 tries in a row to get this to work.

I couldn't use the clear mem setting as the system was frozen up..........

~John

Re: need hard reset help
 

Trick is to be sure power is off. :)

Re: need hard reset help
 

i think one day had to do one it took me a while, but best way is off clear storage options good luck,,

Re: need hard reset help
 

After about 6 times trying the way in the manual, I found this in a search. It works, you will need your MSL code.

1) Open the phone dialer and enter ##786#
2) This opens a statistics screen with a bunch of info
3) in the lower right hand corner, click menu, then choose "Reset"
4) A pop-up will open asking for a code. Enter your MSL code.

Re: need hard reset help
 

Just did the three button method - works like a charm. The trick is to hold the dpad with the thumb of your right hand, then use your left thumb on the vol down. THen use your right left index finger and HOLD down the sleep button for ~ 3 seconds before the hard reset message comes on.

Re: need hard reset help
 

That works better is some phones than others for some strange reason. I have two TP's & both have been hard reset more than once. One of them works perfectly doing exactly what you state here on the first or maybe second try every single time.

The other one is an absolute nightmare to hard reset if it's froze up so you can't get to the clear memory screen. I had it frozen solid from some TF3D mods I was trying out that went bad, so it had to be reset this way.

It was absolutely infuriating, I bet I tried that button pushing 25 times in a row before I got it to work. Before anybody says "did you make sure the power was off first??", I was pulling the battery every time & it was not plugged into a charger.............

~John