sync fails

sonicshaman · #1 (**permalink**) 02-03-2009, 11:46 AM

Help-for some reason my phone will not sync with the computer. It says it is connected, but it will not sync. I've tried uninstalling and reinstalling the device partnership. Everything is now gone on my phone and I can't get sync to work. Any thoughts?

ryu hayabusa · #2 (**permalink**) 02-03-2009, 11:49 AM

Quote:

Originally Posted by sonicshaman

Help-for some reason my phone will not sync with the computer. It says it is connected, but it will not sync. I've tried uninstalling and reinstalling the device partnership. Everything is now gone on my phone and I can't get sync to work. Any thoughts?

You have installed active sync right?? and also the active sync 4.5 disc that came with the phone is for vista, if you have xp you have to download the software from htc or sprint.com

audyo · #3 (**permalink**) 02-03-2009, 11:51 AM

try the rear usb ports on the motherboard. mine does the EXACT same thing when i try to to use the front panel usb ports.

sonicshaman · #4 (**permalink**) 02-03-2009, 11:52 AM

I have Vista-using WMDC-it has worked perfectly for months and just now doesnt work.

**Rusty Duck** · #5 (**permalink**) 02-03-2009, 12:40 PM

You also might want to unselect "Enable fast data sync".

Settings > connections > USB to PC

sonicshaman · #6 (**permalink**) 03-04-2009, 01:01 PM

tried that too-nothing works-says connected on the phone but not on the comp. It flashes like its trying to connect, but it doesn't.

**Rusty Duck** · #7 (**permalink**) 03-04-2009, 01:53 PM

Quote:

Originally Posted by sonicshaman

tried that too-nothing works-says connected on the phone but not on the comp. It flashes like its trying to connect, but it doesn't.

Sounds like you may need to reinstall active sync as suggested above.

sonicshaman · #8 (**permalink**) 03-04-2009, 02:57 PM

ok-I delete WMDC on computer and reinstall and it works at this moment-I'll see if it lasts. I think I tried this once before and it was temporary.

sonicshaman · #9 (**permalink**) 03-22-2009, 08:05 PM

it worked for a little while, now its messed up again. Any ideas, having to do this is a serious pain, not to mention I don't know what I'm losing.

sonicshaman · #10 (**permalink**) 03-26-2009, 03:28 PM

anyone??? computer sees the phone-active sync doesn't. Tried all the tips I can find. It will work for a few days and then not. Only thing that works is uninstalling wmdc and reinstall?