HELP No keys work

[bryanw17]

I have been using this touch pro with no problems (Verizon One) and i had my initial one that kept restarting no matter what and verizon sent me a brand new one. I have the new one i have been using it for a week now and was using gc 2.1.4 and no problems and out of no where none of my keys work on the front and none on the keyboard. I have changed roms and still nothing can someone help me please. Any suggestions would be great.

[creedin]

revert back to stock, if that doesnt work, lock it hard reset and take it back

[bryanw17]

that would suck this would be my second touch pro in a week and a half

[creedin]

Originally Posted by bryanw17

that would suck this would be my second touch pro in a week and a half

better do it before a month before its useless...

[[sammich]]

Yes, time is of the essence. If you can't fix the issues with a hard-reset, get a replacement ASAP

[bryanw17]

well the phone is under warranty for a year as long as there are problems i just get sent a new one for the year that i have the warranty

[bryanw17]

im wondering since the verizon alltell merger is official if maybe they can send me a alltell touch pro shouldnt it technically work on the verizon network

[creedin]

Originally Posted by bryanw17

im wondering since the verizon alltell merger is official if maybe they can send me a alltell touch pro shouldnt it technically work on the verizon network

i called them the day after they switched and i was like i have an alltel touch pro and they said they didnt have the esns nor were they trained for alltel phones yet so good luck

[kristopher135@yahoo. om]

I had the same exact issue but with a Sprint TP... one night it stopped working and the next morning, I did a hard reset and took the battery out at least 5-6 times and it started working perfectly with no issues...

[bryanw17]

how exactly do you do a hard reset on the touch pro again