New Touch Pro User

[disbetmoney23]

Hey guys.Long time reader first time poster here.Probably gonna get bashed for not doing extensive research before posting, but im in a bit of a rush.Just got a Touch Pro today from Advanced Exchange and finally got rid of my 5TH Mogul!Right out the gates i tried using PIMBackup to transfer my contacts and other info and the phone gave me an error message halfway through and ended the program only transferring a portion of my info.Also, when i use the phone my speaker sounds like straight crap.Almost sounds like more sound is coming from the top speaker or the person is really far away.I did two hard resets and still have the problem.Im not ready to jump into any custom roms yet, but i have a brand new phone im ready to jump into and have no clue where to start.Still haven't transfered my contacts yet!Any suggestions would be great! thanks