Sprint tv issues - Page 2

**Dr.8820** · #11 (**permalink**) 01-19-2009, 09:31 PM

Quote:

Originally Posted by ErinatSprint

Hi Manyakis, I’m Erin, a Sprint-Nextel techsupport rep.
Assuming that the rest of your internet is working,
And that you are opted in (for a business account)
Or have enabled access (for an individual account)
To premium content (meaning you can download
Ringtones, games, etc.)
And that you are not roaming:
Delete the Sprint TV
(start / settings / system tab / remove programs)
Reinstall the Sprint TV
http://sprint.vend.mobitv.com/downlo...11_19_2008.cab
When you download the cab file,
Make sure it is saved to the device and not to the memory card.
If the problem persists, please call Techsupport at (877)414-4955
And we will continue troubleshooting. Thanks for choosing Sprint-Nextel!

we need to keep you around.now ppcgeeks has a sprint tech to help us!

Wingzfan · #12 (**permalink**) 01-19-2009, 10:04 PM

Ive got the same issue but you cant uninstall sprint tv by going to remove programs. Any other advice?

loren646 · #13 (**permalink**) 01-19-2009, 10:08 PM

Quote:

Originally Posted by Wingzfan

Ive got the same issue but you cant uninstall sprint tv by going to remove programs. Any other advice?

Don't worry about it.

Just keep selecting launch. It will work. Launch. update. It'll give you some bull**** errors 1-2 times (proceed as normal). then restart the thing (hold power button) and launch again.

speck · #14 (**permalink**) 01-19-2009, 10:26 PM

I had the same exact problem, with the exact same sequence of events. After I got the 'file error' message I figured it must have successfully uninstalled the old version and got an error on the install of the new one. So I re-installed the updated VGA cab - it didn't try to uninstall that time (since there wasn't anything left to uninstall).

It still ended with the message that it was unsuccessful, but it 'kind of' works now. I can connect, and I've been able to watch a few things, and once managed to get the radio. But I can no longer scroll on the channels 'wheel', and the colors on the 'wheel' are a little 'off'.

The 'Update Now' - left soft key - is supposed to update the 'channels' available - but I ALWAYS get an error connecting.

I'm not happy with this - but I haven't had time to deal with tech support.

Brewsbro · #15 (**permalink**) 01-20-2009, 07:23 PM

Another here with this problem. It's on my wife's phone and she also did not save any cab. Going to try the cab from below link when she gets home.

post #421 in the thread

http://forum.ppcgeeks.com/showthread.php?p=632969

tx_jaycee · #16 (**permalink**) 01-20-2009, 07:34 PM

Here's a cab of the latest version. I did a quick search and couldn't find the link of where the original is. I have this working on my phone using juggalo's rom.

Enjoy

loren646 · #17 (**permalink**) 01-20-2009, 07:57 PM

you can download the cab if you want but it isn't necessary. i've done this on several phones. all had the same problem.

Brewsbro · #18 (**permalink**) 01-20-2009, 08:04 PM

Quote:

Originally Posted by loren646

you can download the cab if you want but it isn't necessary. i've done this on several phones. all had the same problem.

Very cool. May I ask for a little more details on what you have been doing? Talking to my wife over the phone (regular phone) she tried launching 3 times in a row. nothing. We didn't mess with the power or anything.

thanks!