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-   -   Hard reset won't work (http://forum.ppcgeeks.com/showthread.php?t=50650)

DYGIT 12-26-2008 01:09 PM

Hard reset won't work
 
Phone won't soft reset - gets stuck at page with info versions - tried hard reset with holding volume down and center d pad button and then hitting reset button with stylus (still holding other buttons) and only get a soft reset (and it freezes at version info) - any ideas? thanks

WarChild 12-26-2008 01:12 PM

Re: Hard reset won't work
 
what were you doing before this started happening? you might need to install your carriers rom/radio back onto the phone

DYGIT 12-26-2008 01:15 PM

Re: Hard reset won't work
 
Was trying to load a program - program failed to load completely and got stuck so I soft reset

WarChild 12-26-2008 01:16 PM

Re: Hard reset won't work
 
yea your gonna need to reload the rom

DYGIT 12-26-2008 01:17 PM

Re: Hard reset won't work
 
how do i reload rom?

tumtum101 12-26-2008 01:18 PM

Re: Hard reset won't work
 
Quote:

Originally Posted by DYGIT (Post 601260)
Phone won't soft reset - gets stuck at page with info versions - tried hard reset with holding volume down and center d pad button and then hitting reset button with stylus (still holding other buttons) and only get a soft reset (and it freezes at version info) - any ideas? thanks

I guess the instructions in the manual are wrong. What you need to do for a hard reset:

1) Shut off phone
2) Hold down the Volume Down and Enter buttons
3) While still holding down Volume Down and Enter hold down the Power button until the reset screen pops up.
4) Press volume up to hard reset.

WarChild 12-26-2008 01:20 PM

Re: Hard reset won't work
 
Quote:

Originally Posted by tumtum101 (Post 601277)
I guess the instructions in the manual are wrong. What you need to do for a hard reset:

1) Shut off phone
2) Hold down the Volume Down and Enter buttons
3) While still holding down Volume Down and Enter hold down the Power button until the reset screen pops up.
4) Press volume up to hard reset.

lol didnt even notice her was doing wrong...;) thanks!

DYGIT 12-26-2008 01:26 PM

Re: Hard reset won't work
 
Quote:

Originally Posted by tumtum101 (Post 601277)
I guess the instructions in the manual are wrong. What you need to do for a hard reset:

1) Shut off phone
2) Hold down the Volume Down and Enter buttons
3) While still holding down Volume Down and Enter hold down the Power button until the reset screen pops up.
4) Press volume up to hard reset.

Tried it - still does not go into hard reset mode - only soft resets to version info screen then freezes......

WarChild 12-26-2008 01:28 PM

Re: Hard reset won't work
 
then I would look for your carriers rom (i would have done it for ya but dont know whatcha got) and redownload it to your phone.

tumtum101 12-26-2008 01:29 PM

Re: Hard reset won't work
 
Quote:

Originally Posted by DYGIT (Post 601285)
Tried it - still does not go into hard reset mode - only soft resets to version info screen then freezes......

Have you tried taking you battery out for a few minutes? You could try a hard reset again after putting it back in.


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