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  #31 (permalink)  
Old 10-30-2008, 04:25 PM
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Re: Telesales tracking Information

Last updated: 10/30/2008
Product ID Description Qty. Order Date Tracking #
PPC6850SP HTC Touch PRO 1 2008-10-30

Status:Your order is awaiting processing at the warehouse. Please allow 3-5 business days for delivery. If you have questions, please call 866-789-8292 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday or 9:00 a.m. EST to 9:00 p.m. EST on Saturdays and Sundays.
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  #32 (permalink)  
Old 10-30-2008, 04:35 PM
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Re: Telesales tracking Information

got my email waiting to see if i get tracking number tonite.... i had it get shipped to my office to it should be there around 8 in the morning with all the other stuff usp usually drops off... Mann i've never looked to going to work on a friday as much as i will tomorrow morning
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Now I'm a Sprint Customer for Life!!!!!

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  #33 (permalink)  
Old 10-30-2008, 04:35 PM
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Re: Telesales tracking Information

Quote:
Originally Posted by sherv View Post
And the tracking number registers properly with UPS/FedEx? Or do the shippers not have any additional info either?
Registers with UPS. No additional information. But understand this, on most shipping systems like Sprint's warehouse uses, when the shipping label is generated, the tracking number is registered on the UPS/FedEx database. What this means is that as far as the shipper and shipping Co, the package has shipped. From this point you will not get a status of it until the physical package is picked up at the warehouse and scaned into the shipping co system.

Long story short. For Sprint, the order has been processed and on the trailer for pickup. UPS/FedEx has not picked the trailer up yet. Once they do, the trailer is offloaded at the hub and you bar code is scaned into their system, you WIL NOT get any further updates on the tracking.
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  #34 (permalink)  
Old 10-30-2008, 04:37 PM
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Re: Telesales tracking Information

mine was shipped using overnight ups afternoon delivery. So its guarenteed by 3pm...
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  #35 (permalink)  
Old 10-30-2008, 04:39 PM
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Re: Telesales tracking Information

Well I called and was told that my order is just waiting to be picked up by ups from the warehouse. I asked her what time UPS usually picks up packages from the warehouse and she said they would have already come by to get them by now. So unless my phone was already picked up by UPS and it just wasnt updated in there system, UPS wont be picking up my phone til tomorrow and delivered to me on Monday since there is no Saturday delivery. I didnt order my phone til around 2 oclock though through retentions so those who go in earlier may still be in luck for a Friday delivery


EDIT: my order was placed closer to at little before 1pm eastern

Last edited by knlmwq; 10-30-2008 at 04:47 PM.
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  #36 (permalink)  
Old 10-30-2008, 04:39 PM
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Re: Telesales tracking Information

Still no tracking number on my end.... Mine was ordered through retentions... Not sure if that makes a difference.
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  #37 (permalink)  
Old 10-30-2008, 04:45 PM
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Re: Telesales tracking Information

i believe that as long as you have a comformation number you will be ok.i have had packages show up when the carrier(both ups and fed ex)don't have the tracking number in their system.
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  #38 (permalink)  
Old 10-30-2008, 04:48 PM
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Re: Telesales tracking Information

Just got the shipped confirmation from telesales via email. Confirmed overnight/nextday PM delivery.... I am now giddy as a little girl!!!!!!
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  #39 (permalink)  
Old 10-30-2008, 04:49 PM
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Re: Telesales tracking Information

Quote:
Originally Posted by mr8820 View Post
i believe that as long as you have a comformation number you will be ok.i have had packages show up when the carrier(both ups and fed ex)don't have the tracking number in their system.
Thats just wonderful. lol. Ide like to have a tracking so I can schedule to pick it up at the station...
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  #40 (permalink)  
Old 10-30-2008, 04:49 PM
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Re: Telesales tracking Information

Quote:
Originally Posted by CountryDevil View Post
Just got the shipped confirmation from telesales via email. Confirmed overnight/nextday PM delivery.... I am now giddy as a little girl!!!!!!
SHUTUP!!! lol what time did you place your order??
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