Re: Possible defect or similiar on everyone elses
 

I have the same issue, I was going to return it to BB for another one. But I thought it was something i could live with. And now that I see that they all have the same problem I wont for sure.

Either way I think we have the right to want perfection.

I know I did pay $300 for this phone and Im not happy that buttons are popping off it, but i can live with it.

Re: Possible defect or similiar on everyone elses
 

mine's raised but not nearly as much as the pics posted here, not a big deal though unless it stops working, maybe a good reason to keep the insurance awhile

Re: Possible defect or similiar on everyone elses
 

YES! happy I have insurance too! lol
but hopefully it won't come to that, I want to take the best possible care of this phone so I won't ever end up with a refurb device... so if it wants to crap out on me hopefully it does it before my receipts return policy expires lol

Re: Possible defect or similiar on everyone elses
 

Mine is raised a bit, but not like that.

Still, it doesn't look bad or anything.

Re: Possible defect or similiar on everyone elses
 

thats the condition my first diamond was in too... i wanted to return it for warranty as the buttons didn't work correctly because of this. i dont findany problem with returning the device if its physically defective. if you payed for it you deserve to have it 100% pristine condition out of the box. period.

Re: Possible defect or similiar on everyone elses
 

Mine is the same, but I would say it only sticks out half as far as the pics above.

Re: Possible defect or similiar on everyone elses
 

same issue

Re: Possible defect or similiar on everyone elses
 

I almost hate to say this, but given the photos GXNEXT has posted, some of you seem rather forgiving.

Unless I am looking at them from the wrong angle, it seems plain to me that the piece in question ought to be flush with the body of the phone and is not properly aligned. This seems especially true given that some of you report that on your phone, the difference doesn't seem as bad as what is pictured.

Maybe this is immaterial for some of you; and maybe it ought to be. Heck, I am new here, and can't claim to know anywhere near as much as most, if not all, of you.

But I know it when a piece of hardware looks out of place to me, especially if parts of it are not plumb with the rest of it, and that's the way it looks to me in these photos.

I am not usually an early adopter when it comes to most electronic devices, but this phone has had me jazzed. And more and more I feel that excitement becoming tempered with the reality of the issues (both hardware and software) which this phone - as great as it may be, and likely will become - seems sure to face in the coming few days and months.

Sorry to be disagreeing with those who say it doesn't matter, or those who think it's nitpicking. But shouldn't the damn thing be on one even plane?

Re: Possible defect or similiar on everyone elses
 

those pics do make it look jacked up. mine is perfectly aligned so i cant complain. i did notice that someone at BB was playing with mine because i saw a picture taken in the back room in my picture album.

i should have posted it, but i deleted it already. it was just a pic of a white board with some writing on it and a vacuum next to it. i noticed all the plastic was peeled off the phone too.

oh well, still loving the phone but YES i am bored because i cant flash it. bloated stock rom is OK, but i know it can be so much better :)

Re: Possible defect or similiar on everyone elses
 

on the diamonds it was the oppisite side that was raised up. the good news is with the 3rd fluch sereen device it whould be balanced. lol. i just want my darn tp. come on sprint. lol