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-   -   Can you record both side of phone conversation with the Touch Pro or Diamond? (http://forum.ppcgeeks.com/showthread.php?t=41854)

ScrapMaker 11-13-2008 03:44 AM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
So is this confirmed to work, without speakerphone?

Raging Idiot 11-13-2008 10:36 AM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
Quote:

Originally Posted by JaxChris (Post 512206)
And last, the use of automated recording solutions leaves you liable to be sued by anyone that uses your phone. If you let someone else use your phone and they are not aware that they are being recorded you can be sued by that person and whomever they speak with on the recording.

Yeah and it doesn't matter how many times we say this or how you word it, some people still think it means all you have to do is just "know" you are recording. lol Far from the truth.
While a moderator of a large divorce firm website I have had to correct this quite a number of times.
Also, in the instance that the recording is legal, it can in fact be used as evidence in court. However, it is up to the judge to determine the weight of the evidence. Many times it's used as leverage before the trial, therefore sometimes not even needed to present to the court.

If you record something illegal then "sometimes" it can bypass the recording laws and you can not be held accountable. Odd as that may seem. So if someone is threatening to kill you chances are good that a recording will at minimal assist you in getting a restraining order...even though the recording itself wasn't legal.

Also, the given guidelines are not perfect, nor set in stone, as it gets mixed when calls are made between differing states and judges have discretion on many things.

But in the end, as long as you don't allow it in hands of anyone that has any remote chance of prosecuting or attempt to use it as blackmail then you should be alright.

I find recordings good for getting directions..seems half the time I think I wrote it down wrong when it turns out they just gave it wrong. :)

Also good for when the Sprint people tell you something that you need to ensure is honest. :)

And one last thing, any message left on your voicemail anywhere is always legal and submissible in court, as they knew they were being recorded of course.

Now if someone would just post a link to a cab file that they have actually tried and confirmed to record both sides without the use of speakerphone that would be great.
If not, we'll just have to wait and hope that the software can be ported over from the TouchHD which is rumored to have this ability.

DeputyStankus 12-06-2008 10:18 AM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
1. I'm able to make great recordings both with the recording tool in the notes and with the voice recorder. However, neither will record for very long. Is there a way to hack the length that they will record, maybe with a regedit?

2. Don't be too sure that recording your conversation with Sprint means they will do what they promised. I had a rep promise I would be charged $250 before rebate on my HTC . I have a clear recording of this. My bill showed up and I was charged much more. I called in and was told nothing could be done b/c it wasn't in the notes. I asked where to send the recording for proof. A supervisor was asked and responded that they wouldn't even listen to the recording "because recordings can be faked."

So, voice recordings are good enough for the Court of Law, but not the Court of Sprint. (I have feeling the recording will be good enough for my credit card company when I dispute the charges, though.)

flyers2114 12-06-2008 11:14 AM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
Quote:

Originally Posted by Raging Idiot (Post 509323)
Negative. Careful people. You don't want a felony offense. Do your own research on where you live.
It is illegal under all jurisdictions to record calls in which one is not participating in the call. So if you place a recorder on a phone and do not participate on each call that is recorded then you are looking at potential jail time if you are tried and convicted. It is not enough that you just "know" you are secretly recording.
The U.S. federal law allows recording of phone calls and other electronic communications with the consent of at least one party to the call. A majority of the states and territories have adopted wiretapping statutes based on the federal law, although most have also extended the law to cover in-person conversations. 38 states and the D.C. permit recording telephone conversations to which they are a party without informing the other parties that they are doing so.
12 states require, under most circumstances, the consent of all parties to a conversation. Those jurisdictions are California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania and Washington.
It is illegal under all jurisdictions to record calls in which one is not a party.

Raging Idiot

Quote:

Originally Posted by strijder (Post 512036)
Check out the legality of recording phone calls in your state. This website may be a good place to start. They have a handy state-by-state guide.

Hey Raging.....I actually thought you were the man on this info until I just realized you ripped it from here....just too funny...lol

ScrapMaker 12-06-2008 12:28 PM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
Quote:

Originally Posted by DeputyStankus (Post 563172)
1. I'm able to make great recordings both with the recording tool in the notes and with the voice recorder. However, neither will record for very long. Is there a way to hack the length that they will record, maybe with a regedit?

2. Don't be too sure that recording your conversation with Sprint means they will do what they promised. I had a rep promise I would be charged $250 before rebate on my HTC . I have a clear recording of this. My bill showed up and I was charged much more. I called in and was told nothing could be done b/c it wasn't in the notes. I asked where to send the recording for proof. A supervisor was asked and responded that they wouldn't even listen to the recording "because recordings can be faked."

So, voice recordings are good enough for the Court of Law, but not the Court of Sprint. (I have feeling the recording will be good enough for my credit card company when I dispute the charges, though.)


You need to call back, or email eCare and tell them the situation. Tell them you HAVE a recording. Keep escalating it.

Raging Idiot 12-08-2008 06:20 PM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
yes and if any further clarification is needed on legal rights etc it can be found all over the internet... It is the Electronics Communications Privacy Act. Paraphrasing the law gets people into trouble if something is left out or not detailed in entirety.
Recordings generally don't hold a lot of weight in court but can generate tremendous pressure on people to be honest or work out settlements so it doesn't have to be used in the courtroom.

DeputyStankus 12-10-2008 11:06 AM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
Quote:

Originally Posted by ScrapMaker (Post 563289)
You need to call back, or email eCare and tell them the situation. Tell them you HAVE a recording. Keep escalating it.

Thanks. I actually called back 5 minutes ago and lucked out with a rep who could ACTUALLY READ THE NOTES! $200 plus tax has just been credited back. Oh, and I used the notes app to record her confirming this.

Still, I'm wondering if there's a way to get the notes app to record more than just ~30 seconds. Anybody?

ScrapMaker 12-10-2008 12:12 PM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
Quote:

Originally Posted by DeputyStankus (Post 570018)
Thanks. I actually called back 5 minutes ago and lucked out with a rep who could ACTUALLY READ THE NOTES! $200 plus tax has just been credited back. Oh, and I used the notes app to record her confirming this.

Still, I'm wondering if there's a way to get the notes app to record more than just ~30 seconds. Anybody?

So, using the HTC Touch Pro, and just the Notes application, you are able to record both sides of the conversation, without using the speakerphone? (For 30 seconds?)

DeputyStankus 12-10-2008 05:11 PM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
Quote:

Originally Posted by ScrapMaker (Post 570149)
So, using the HTC Touch Pro, and just the Notes application, you are able to record both sides of the conversation, without using the speakerphone? (For 30 seconds?)

Actually, I was using the speaker phone. I haven't tried it without speakerphone, because it's easier to use access the recorder buttons and such if I don't have the phone against my head...

But other than that, yes: HTC Touch Pro, Notes Application, both sides.

ScrapMaker 12-10-2008 05:12 PM

Re: Can you record both side of phone conversation with the Touch Pro or Diamond?
 
Quote:

Originally Posted by DeputyStankus (Post 570766)
Actually, I was using the speaker phone. I haven't tried it without speakerphone, because it's easier to use access the recorder buttons and such if I don't have the phone against my head...

ah okay, then nothing new here. People are trying to record without using the speakerphone.


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