TP Software Issues/Unresolved Issues/Feature Requests

**p-slim** · #1 (**permalink**) 10-27-2008, 01:41 PM

Are you guys all replying on you're pro's or are you on an actuall computer? I can't write anything on ppc geeks from my touch pro

**drexappeal** · #2 (**permalink**) 10-27-2008, 01:45 PM

Quote:

Originally Posted by p-slim

Are you guys all replying on you're pro's or are you on an actuall computer? I can't write anything on ppc geeks from my touch pro

I'm about to chat with tech support to resolve several issues. Can't connect to Sprint EV-DO, which affects weather and Opera connecting.

I can't even register for picture mail because it's saying that my phone number isn't a valid Sprint phone number...wtf?...LOL.

Email won't send because it won't connect to Sprint server.

**p-slim** · #3 (**permalink**) 10-27-2008, 01:49 PM

Quote:

Originally Posted by drexappeal

I'm about to chat with tech support to resolve several issues. Can't connect to Sprint EV-DO, which affects weather and Opera connecting.

I can't even register for picture mail because it's saying that my phone number isn't a valid Sprint phone number...wtf?...LOL.

Email won't send because it won't connect to Sprint server.

your having major problems. Did you try to reprogram your phone. Ask for your msl and msid, then reprogram it. Aslo before I was able to send pics someone had to send one to me first then it started working.

**drexappeal** · #4 (**permalink**) 10-27-2008, 02:12 PM

Quote:

Originally Posted by p-slim

your having major problems. Did you try to reprogram your phone. Ask for your msl and msid, then reprogram it. Aslo before I was able to send pics someone had to send one to me first then it started working.

Not really major to me though. I can survive, for now...and if I eventually have to exchange the unit, that's fine with me, as long as I get a replacement that's fully functional.

I'm gonna call tech support, have them run through all the proper diagnostics first before I jump to conclusions that I have a defective touch pro. When I'm connected through wi-fi (at home), weather works great, emails send fine.

I'll update you guys on all the fixes. I'm gonna notate the step-by-step that tech support takes me through. Only problem right now is my office bluetooth headset didn't charge right over the weekend, so I probably won't get to it until the afternoon (I have a feeling it's gonna be a long session with tech support...LOL).