12-04-2009, 12:30 AM
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Re: no touch pro 2's avail for replacment or sales
it almost sounds like you've been red-flagged op.
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12-04-2009, 12:35 AM
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Re: no touch pro 2's avail for replacment or sales
whats wrong with it?
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Quote:
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12-04-2009, 01:46 AM
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Re: no touch pro 2's avail for replacment or sales
Quote:
I went to a different store and asked to see the recent notes on my account and was shocked to see the reps had put that they could not duplicate the problem when they never even let the in-store techs look at it!!! (I had asked the in-store reps to have the techs look at it but they said they didn't need to) They had also put in the notes that me and my wife were rude and uncooperative!!! That was a total lie and I called the store got the manager and finally got her to pull some strings... ended up giving me and my wife 2 brand new phones of our choice. This was my recent experience and it was NOT pleasant... not untill the end when I was deciding which phone I wanted. I picked the HTC Touch Pro 2 because I am wanting to let Palm and the Pre work out the problems a little more then I will be back on WebOs for sure. The TP2 is awesome and is everything the original TP was not!
__________________
Carrier: Sprint
Plan: Simply Everything Devices: HTC EVO 4G 
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12-04-2009, 01:54 AM
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Re: no touch pro 2's avail for replacment or sales
Sprint is writing down EVERY detail into your account every time now.
It's like getting bad credit. One bad mark and your hosed for a good while.
__________________
EVO 4G, Stock Sprint ROM, ProClip in Car, Sony HBH-300.
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12-04-2009, 01:56 AM
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Re: no touch pro 2's avail for replacment or sales
The reason they are doing that is to prevent fraud. I have seen tons of posts (and not all have been from PPCGeeks either) from folks trying to get a free upgrade to the latest and greatest phone by faking some sort device failure. So, I honestly can't say I blame Sprint for taking notes on customers.
__________________
 Yup, Thats the actual speeds I get from my 1U production server  If my posts have been helpful in any way, please click the "Thanks" button --------------------------------> ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓
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12-04-2009, 02:19 AM
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Re: no touch pro 2's avail for replacment or sales
makes me wonder what sprint has to say about me.......sheesh after 6 TP's they must hate me hahaha
__________________
 
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12-04-2009, 02:21 AM
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Re: no touch pro 2's avail for replacment or sales
We have like 13 in our store in stock... no problems here...
__________________
Sprint Employee Disclaimer
My replies and comments contain my opinion on the matters which have been posted, and do not represent the rules, policies and regulations of my employer and should not be taken as such.
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12-04-2009, 02:23 AM
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Re: no touch pro 2's avail for replacment or sales
shame on u boo boo for trying to exploit the system.....
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12-04-2009, 02:31 AM
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Re: no touch pro 2's avail for replacment or sales
I have been getting some type of gfw.exe or something error, I also get numerous app errors. my screen wont wake up. still using stock rom, have to pop the battery or soft reset it to get it to come back. gets really annoying. even sliding the keyboard doesnt wake it
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12-04-2009, 02:33 AM
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Re: no touch pro 2's avail for replacment or sales
and I have a tp2, just want one that works fine, dont want to hard reset every month
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