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  #11 (permalink)  
Old 11-13-2009, 02:09 PM
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Re: HELP!!!! I scratched my screen

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Originally Posted by strra View Post
he says it has the sprint logo on it.... so it's not the actual screen protector, just a miscommunication... i do think he's talking about the actual screen that got scratched
ah, got it - thanks for the clarification
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  #12 (permalink)  
Old 11-13-2009, 03:01 PM
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Re: HELP!!!! I scratched my screen

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Originally Posted by BK111968 View Post
How bad is the scratch?

I saw something called Displex (I think that's the name) and it's supposed to be some sort of very light polish that helps remove light scratches from the screen. I haven't used it so I can't say if it works or not.

Try searching the store here to see if it's available.
they usually recommend NOT using displex on touchscreens. I have a bottle at home i used on my GF's blackberry. its not too bad depending on the scratch. hers was somewhat deep. it took some out but not all of it.

gotta be careful though...cause if you use too much it will eat away at the screen.
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  #13 (permalink)  
Old 11-13-2009, 03:15 PM
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Re: HELP!!!! I scratched my screen

I posted a TP2 dissasembly guide here:
http://forum.ppcgeeks.com/showthread.php?t=96390
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  #14 (permalink)  
Old 11-13-2009, 03:59 PM
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Re: HELP!!!! I scratched my screen

I tried to take a pic of it but it gets a glare and you can not see it then...its a pretty deep scratch...i put it on the floor of my car underseat when i went in the store to keep it charging and living in Hawaii there is tons of lava rock pebbles everywhere you go.
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  #15 (permalink)  
Old 11-13-2009, 06:04 PM
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Re: HELP!!!! I scratched my screen

*UPDATE* *UPDATE*

Just talked to sprint dealer and they will replace the phone for FREE!!!!! because they said a scratch is normal wear/tear.
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  #16 (permalink)  
Old 11-14-2009, 12:59 AM
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Re: HELP!!!! I scratched my screen

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Originally Posted by BK111968 View Post
ah, got it - thanks for the clarification
Found out it is called the "digitizer" from what the guy at the store called it
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  #17 (permalink)  
Old 11-14-2009, 01:05 AM
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Re: HELP!!!! I scratched my screen

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Originally Posted by JWA2 View Post
I tried to take a pic of it but it gets a glare and you can not see it then...its a pretty deep scratch...i put it on the floor of my car underseat when i went in the store to keep it charging and living in Hawaii there is tons of lava rock pebbles everywhere you go.
what part hawaii?? i just got on island few days ago
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  #18 (permalink)  
Old 11-14-2009, 01:20 AM
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Re: HELP!!!! I scratched my screen

small place and dont want to get my guy in trouble in case he is doing something he is not supposed to do...know what i mean?
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  #19 (permalink)  
Old 11-14-2009, 03:59 AM
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Re: HELP!!!! I scratched my screen

Get a screen protector. If you don't get it, it will happen again soor or later.
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  #20 (permalink)  
Old 11-18-2009, 01:41 PM
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Re: HELP!!!! I scratched my screen

Quote:
Originally Posted by newone757 View Post
what part hawaii?? i just got on island few days ago
Big Island....there isnt a store near me on my side of the island, so i called customer care and they are mailing me out a new phone today!!!!
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