Help!! TP2 Frozen @ Start-Up

[sircas]

My TP2 just froze up on Start-up Screen = "Touch pro2"

1.) I have turn off & on 2x2
2.) Soft reset 2x3

Nothing has worked. It will not cycle past the start-up section, "Touch pro2' with the data #s at the bottom of the screen.

Any suggestions. I am going into a Sprint store for Tech support or a new Handset.

Hopefully not having to call sprint.

Thanks