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-   -   TP2 Internet Issues (http://forum.ppcgeeks.com/showthread.php?t=91560)

Richcop 10-21-2009 06:37 AM

Re: TP2 Internet Issues
 
The Boston Area is/was having internet issues also, I spoke with Customer care yesterday because they were having over the air activation problems associated with the internet problems and I had just activated my new TP2. I called them and they reset my connection/profile because I was getting all kinds of errors due to having intermittent internet connections and mine seems to be fine since then, or they just fixed the internet problem here. Good luck :)

wampuscat 10-21-2009 07:08 AM

Re: TP2 Internet Issues
 
i had similar issues last week.after 3 hard resets,i figured out it only started after i used wmwifirouter v.91 free edition.i bought the newer paid version.now no more problems.but it was the exact same,it would show an active data connection but would not load anything

BOO B) 10-21-2009 08:30 AM

Re: TP2 Internet Issues
 
Has anybody tried updating their profile from settings tab yet to see if that helps?

BOO B)

2kmy477 10-21-2009 10:22 AM

Re: TP2 Internet Issues
 
Quote:

Originally Posted by BOO B) (Post 1250929)
Has anybody tried updating their profile from settings tab yet to see if that helps?

BOO B)

I did update my profile twice and hard reset 3 times,still same problem.

2kmy477 10-21-2009 03:33 PM

Re: TP2 Internet Issues
 
I called Sprint 2nd level support and been on the phone w/her for almost 2 hours to no avail,she re-built my profile on her end twice and asked me to hard reset on my phone 3 times,no luck,she said she'll open a trouble ticket for me and someone will be calling me within 52 hours(WTF?) to further troubleshoot.As of now,I'm still unable to run SprintTV & Sprint Navigator,no luck to stream any online radio stations,IE & Opera web loaded ok but slow,TF3D weather & stocks tabs worked fine.

IM0001 10-21-2009 03:40 PM

Re: TP2 Internet Issues
 
Eh in my other post this describes pretty much the exact same problem I am having.

2kmy477 10-21-2009 03:50 PM

Re: TP2 Internet Issues
 
Quote:

Originally Posted by IM0001 (Post 1251725)
Eh in my other post this describes pretty much the exact same problem I am having.

Where are you located?I'm here in Northern California.

House 10-21-2009 05:34 PM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

For some reason, my phone's internet now works after I updated my profile again though I had Wifi on, if that matters. Everything's all good now: I've been able to stream music, download files off the internet, and watch Youtube without any issues. Try updating the profile while connected to a wireless network to see if that helps?

BOO B) 10-21-2009 06:02 PM

Re: TP2 Internet Issues
 
Quote:

Originally Posted by House (Post 1252158)
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

For some reason, my phone's internet now works after I updated my profile again though I had Wifi on, if that matters. Everything's all good now: I've been able to stream music, download files off the internet, and watch Youtube without any issues. Try updating the profile while connected to a wireless network to see if that helps?

Yes that would work. If you are having trouble with your data it will not connect to even update your profile. The only way 2 do it is 2 connect via wifi then update your profile.

BOO B)

IM0001 10-21-2009 06:16 PM

Re: TP2 Internet Issues
 
Quote:

Originally Posted by 2kmy477 (Post 1251770)
Where are you located?I'm here in Northern California.

Same here. Guess it is on Sprints side.


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