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Re: TP2 Internet Issues
The Boston Area is/was having internet issues also, I spoke with Customer care yesterday because they were having over the air activation problems associated with the internet problems and I had just activated my new TP2. I called them and they reset my connection/profile because I was getting all kinds of errors due to having intermittent internet connections and mine seems to be fine since then, or they just fixed the internet problem here. Good luck :)
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Re: TP2 Internet Issues
i had similar issues last week.after 3 hard resets,i figured out it only started after i used wmwifirouter v.91 free edition.i bought the newer paid version.now no more problems.but it was the exact same,it would show an active data connection but would not load anything
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Re: TP2 Internet Issues
Has anybody tried updating their profile from settings tab yet to see if that helps?
BOO B) |
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Re: TP2 Internet Issues
I called Sprint 2nd level support and been on the phone w/her for almost 2 hours to no avail,she re-built my profile on her end twice and asked me to hard reset on my phone 3 times,no luck,she said she'll open a trouble ticket for me and someone will be calling me within 52 hours(WTF?) to further troubleshoot.As of now,I'm still unable to run SprintTV & Sprint Navigator,no luck to stream any online radio stations,IE & Opera web loaded ok but slow,TF3D weather & stocks tabs worked fine.
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Re: TP2 Internet Issues
Eh in my other post this describes pretty much the exact same problem I am having.
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)
For some reason, my phone's internet now works after I updated my profile again though I had Wifi on, if that matters. Everything's all good now: I've been able to stream music, download files off the internet, and watch Youtube without any issues. Try updating the profile while connected to a wireless network to see if that helps? |
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BOO B) |
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