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-   -   Need Some Technical Assitance please. (http://forum.ppcgeeks.com/showthread.php?t=147247)

horndoctor 09-29-2011 03:53 PM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

From what you described in your first post, it sounds like you have a bad battery first of all. Then if you can verify the battery is ok or swap it with one that will charge then do what eric suggested and see if you can flash the shipped rom.
When the phone is powered down and you plug it into a charger or usb port does the orange charging light come on and stay on?

elesbb 09-29-2011 05:19 PM

Re: Need Some Technical Assitance please.
 
Quote:

Originally Posted by horndoctor (Post 2147833)
Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

From what you described in your first post, it sounds like you have a bad battery first of all. Then if you can verify the battery is ok or swap it with one that will charge then do what eric suggested and see if you can flash the shipped rom.
When the phone is powered down and you plug it into a charger or usb port does the orange charging light come on and stay on?

I was also thinking a bad USB port on the device , these things are common for that I've had three in a row ! wonder if mymobler can still work to display the screen .

horndoctor 09-29-2011 06:45 PM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Quote:

Originally Posted by elesbb
Quote:

Originally Posted by horndoctor (Post 2147833)
Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

From what you described in your first post, it sounds like you have a bad battery first of all. Then if you can verify the battery is ok or swap it with one that will charge then do what eric suggested and see if you can flash the shipped rom.
When the phone is powered down and you plug it into a charger or usb port does the orange charging light come on and stay on?

I was also thinking a bad USB port on the device , these things are common for that I've had three in a row ! wonder if mymobler can still work to display the screen .

Yep, you could be right. That's partially why I asked if the op plugs it into the charger does it charge. Troubleshooting has to start with the simple things.

cybrshdw 09-29-2011 08:11 PM

Re: Need Some Technical Assitance please.
 
well thanks for inputs... now the big question is is it possable to use the SD card to try and reflash or is it not feasable?
when the phone is powered down and pluged into charger the orange charge lite does show... as for battery im not sure i took it to a sprint store they said the battery is good sooo thats not the issues. and when the phone is powered down and hooked into a pc it goes into a loop of sorts the orange lite is on for 5 min then off for a few then back on for 5 min or so...

horndoctor 09-29-2011 08:17 PM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Quote:

Originally Posted by cybrshdw
well thanks for inputs... now the big question is is it possable to use the SD card to try and reflash or is it not feasable?
when the phone is powered down and pluged into charger the orange charge lite does show... as for battery im not sure i took it to a sprint store they said the battery is good sooo thats not the issues. and when the phone is powered down and hooked into a pc it goes into a loop of sorts the orange lite is on for 5 min then off for a few then back on for 5 min or so...

Hook it up to the charger and charge it overnight and then after that follow the directions to flash the shipped rom from your sd card.

cybrshdw 09-29-2011 08:48 PM

Re: Need Some Technical Assitance please.
 
since the device cant do active sync i tried myMobiler and that didnt work

when plugged into the charger it will stay on untill what im assuming is charged.. when plugged into a pc tho the orange lite does come on... but will only stary on for 5 min cycles. or so, as for getting into boot loader i have tried various times hard and soft resets


called HTC they said it would cost me 200-400$ to have it serviced. for that i can get a new one but id like to try and get this one here working again would be nice :)

elesbb 09-29-2011 11:36 PM

Re: Need Some Technical Assitance please.
 
Quote:

Originally Posted by cybrshdw (Post 2147897)
since the device cant do active sync i tried myMobiler and that didnt work

when plugged into the charger it will stay on untill what im assuming is charged.. when plugged into a pc tho the orange lite does come on... but will only stary on for 5 min cycles. or so, as for getting into boot loader i have tried various times hard and soft resets


called HTC they said it would cost me 200-400$ to have it serviced. for that i can get a new one but id like to try and get this one here working again would be nice :)

that's what my one replacement would do . charge fine on the charger but do pretty much nothing on the computer cable . sounds like the infamous bad mini USB port on the device . your best bet is to do as horndoctor said and let it charge followed by flashing from your SD card .

gera229 09-30-2011 02:06 AM

Re: Need Some Technical Assitance please.
 
Didn't he say it worked fine before his brother tried to unlock it and stuff?
So why would it be the infamous bad mini USB port problem? Either way, if you can get the USB to charge and not touch it at all, then it should keep charging as is.

I personally think he bricked it and nothing to do with USB.

horndoctor 09-30-2011 02:31 AM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

After it is fully charged we need to get into bootloader to see if it has the correct spl on it and then we can proceed. If a gsm radio was flashed to it or the wrong spl then yes it's a brick. :(

eric12341 09-30-2011 11:37 AM

Re: Need Some Technical Assitance please.
 
yep sounding more and more like a brick


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