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  #11 (permalink)  
Old 08-16-2010, 06:08 AM
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Re: screen no work, no clickey anymorey

wouldn't it be cheaper and easier to just go through sprint,htc or asurion
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Old 08-16-2010, 09:40 AM
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Re: screen no work, no clickey anymorey

you know, i wouldve taken it to sprint first, as they prolly woulve just replaced it for you fro free! either under tep insurance, or at least the 1 year warranty. now that security screws have been tampered with, youd be screwed...
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  #13 (permalink)  
Old 08-16-2010, 11:09 AM
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Re: screen no work, no clickey anymorey

it may actually will in the future if you decide to get it a replacement because of the digitizer. so i am actually unsure of how a sprint retailer was able to be helpful to you when they didn't do anything except tell you to buy and replace your own digitizer. you should've just gone to a sprint repair center in your area so they could look at it and do a warranty repair. that's what i did over the weekend. my tp2 stopped sliding out. i knew it was the spring. so brought it in to the closest sprint retailer/repair center, they looked at it, told me if they can't fix it they will replace it, and about 10-15 minutes later, they said that they actually just need to replace the spring which is an easy fix. didn't have TEP on that line, but didn't have to do anything because the rep actually said that they'll do it under the device warranty.
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Old 08-16-2010, 12:44 PM
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insurance became voided when i droped it and the screen cracked. i could still do a asureon replacement but thats 100 bucks later. plus i did that once and i would have to swap phones with my wife to do it again.
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Old 08-16-2010, 12:45 PM
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repair center couldent even get the digitizer.
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Old 08-16-2010, 04:37 PM
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dang. you couldve mentioned in the first post that the screen was cracked...
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  #17 (permalink)  
Old 08-16-2010, 04:40 PM
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Re: screen no work, no clickey anymorey

but wouldn't the TEP still cover it though?...he just needs to pay the deductible. and warranty is useless if you drop your phone and crack it, not insurance. but with OP's last post, it seems like he doesn't have TEP on his line because he'll have to do a swap with wife. that would mean his wife has the TEP on her line and not his.
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  #18 (permalink)  
Old 08-16-2010, 08:06 PM
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Re: screen no work, no clickey anymorey

Quote:
Originally Posted by Mojary View Post
but wouldn't the TEP still cover it though?...he just needs to pay the deductible. and warranty is useless if you drop your phone and crack it, not insurance. but with OP's last post, it seems like he doesn't have TEP on his line because he'll have to do a swap with wife. that would mean his wife has the TEP on her line and not his.

you are correct, i have used the insurance once and paid 100. not sure how long ago, might have been a year by now. either way. 100 deductable, or 20 for a digitizer.
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