Sprint said I drop phone in H20. I did not n fon is not working properly

[chong67]

I just got back from the Sprint store. I took it in because my phone is behaving erratic. It take a long time to boot and it is very unresponsive. I did a hard reset on this last week and now my phone takes a long time to boot up again.

The repair place said I got a red sticker and they said I had drop it in the water. I know I did not! The guy said "I did not say that". It could be condensation.

He give me a business card to file online or call Asurion.

What should I do now?

I never drop my phone in the water. Someone said to tape a paper over it to avoid it getting red.

I do pay the $7 insurance a month.

Do I have to pay deductable? This is my first time filling a claim with Asurion and I had them for a yr with this TP2. Usually my phone just died and they get me another one at the store with no deductable to pay.

Advice?