Fix/Workaround for 2016 Issue

[ziggy471]

Originally Posted by rincon1

I've put those 2 files in the root of the TP2 drive, but when I double click the "_setup.xml" .. it would take me to a browser and nothin happen,

also when I double click the 02016FIX, it says "There's no application associated with "02016FIX". Run the application first, then open this file from within the application" ................... what does that mean?

DON'T Extract them, just copy the CAB file over.


Z

[mrsladipimp]

Please help me i dont know how to fix the reg...

[vb3]

why does the .cab add a second entry
<characteristic type="HKLM\Software\Jataayu\Messaging\SMS">
<parm name="UseSystemTimeAsRecvTime" value="1" datatype="integer" />
???
whats Jataayu?

[Lane03]

Originally Posted by vb3

why does the .cab add a second entry
<characteristic type="HKLM\Software\Jataayu\Messaging\SMS">
<parm name="UseSystemTimeAsRecvTime" value="1" datatype="integer" />
???
whats Jataayu?

It's covered in the very first post...

[vb3]

oops. sorry. so do you think it will be alright if i delete that entry if i'm running on a treo pro?

[Lane03]

Originally Posted by vb3

oops. sorry. so do you think it will be alright if i delete that entry if i'm running on a treo pro?

You can delete it and if it undoes the workaround, then just reinsert the key. Keep in mind the treo pro was made by HTC.

[scarydok]

Ok, I have manually edited the registry and it's now showing received time. But like most people on here, I want to know sent time, not received time.

Also, prior to searching for this fix, I had called the sprint idiots, and of course, this "tech" apparently has had his head in his @$$ and just told me to do a soft reset and that should take care of the issue.

I'll be the first to admit I know little about phones and cell networks, but I wonder how little sprint pays to have such underqualified people working for them? Seriously, these people don't know the first thing about real troubleshooting. "If doing a soft reset doesn't fix it, call us back." That was just his way of saying "I don't know what I'm doing, so I'm going to try to pawn this off on someone else."

[ziggy471]

Originally Posted by scarydok

Ok, I have manually edited the registry and it's now showing received time. But like most people on here, I want to know sent time, not received time.

Also, prior to searching for this fix, I had called the sprint idiots, and of course, this "tech" apparently has had his head in his @$$ and just told me to do a soft reset and that should take care of the issue.

I'll be the first to admit I know little about phones and cell networks, but I wonder how little sprint pays to have such underqualified people working for them? Seriously, these people don't know the first thing about real troubleshooting. "If doing a soft reset doesn't fix it, call us back." That was just his way of saying "I don't know what I'm doing, so I'm going to try to pawn this off on someone else."

Without a patch to one of the DLLs, you can only have the receive time right now, that's why this is a workaround for the time being. If your on Verizon, this is how they have it configured by default, so I didn't even know there was an issue until I was chatting with Scientific and he mentioned it.


Z

[eric12341]

its interesting how confused our providers are when we try to alert them of the issue, their unwillingness to fix it also shows that they're in it for the $$$ and not customer satisfaction. desgraciados!

[trailmix]

Originally Posted by eric12341

its interesting how confused our providers are when we try to alert them of the issue, their unwillingness to fix it also shows that they're in it for the $$$ and not customer satisfaction. desgraciados!

The Sprint CSR I spoke with said she had a TON of phone calls about this issue today (they were closed yesterday when it began), and they have people working on the issue (no estimate on how long it will take to fix). I'm guessing not much will get done until the experts get back from the holidays. I understand the quality of CSR varies widely so you just had a less-informed one.