Hardware Keyboard - Characters repeat

[weedahoe]

Hard reset or flash again to see if it is resolved or if you have other issues.

[RELLD05]

Wow, I was shocked to see this thread here, I wasnt even looking for it, but I too have had this problem.

I got a refurb Mogul/Titan from Sprint last saturday in replacement for my old Moto Q9c (went through 4...all defective). But as SOON as I got the device it was doing this, I thought it was just a result of the learning curve but 7 "G's" shouldnt pop up because of one press. So now, after a little bit of arguing Sprint is sending me an HTC TP free of charge

[ourgangmn]

Mine developed the same problem about a month a go and an initial install of the above Titan key fix file seems to be helping....

[DavidinCT]

Mine had this issue about a month ago (7th replacement btw), it was a new issue that I saw only with that phone, I sent it back and got another replacement, I have not seen that issue yet...

[Selltech]

HAHAHA! mine (the 4th one) stared doing this so I got yet another one from warrenty. Hopefully number 5 hangs around for awhile! And all this time I thought I was special!

[ourgangmn]

The Titan keyboard fix cab cleared up the repeating characters for me (install cab and reset). My friend's Mogul has the stock Alltel ROM and it will not allow the cab file to install, because it can't uninstall the existing one. Any ideas how to get around that without installing a custom ROM?

[sloboy]

FWIW...my phone was doing the same thing, and I tried to turn it into sprint, but because the case had a small crack, they wouldn't let me exchange it.

So....I took the whole phone apart and used some electronics cleaner and a Q-tip on the keyboard plug, and reseated it firmly, and the problem disappeared.

I don't recommend this fix unless you are already out of warranty/no insurance/etc, but it worked for me.