stylus port is loose?

cdelicious · #1 (**permalink**) 08-14-2007, 10:56 PM

The otherday I removed my stylus from the port and I noticed it doesn't fit snug anymore. it comes out very easy. before when I used to remove it from the slot the force of the grip used to pull the stylus extending it to its full length. it's not loose enough to fall out because it still slightly locks into place. is this normal, is anyone else experiencing this problem?

ViPaDawG · #2 (**permalink**) 08-14-2007, 11:13 PM

hmm...did u try the other stylus that came in the box? if that fits, then use that. if not, then that's weird how your port got bigger. mine still fits fine, and I keep thinkin' what happened to you will happen to me. but so far so good.

msswitch · #3 (**permalink**) 08-14-2007, 11:21 PM

Since the rubber tip of the stylus is what seems to lock the stylus in its port, its more likely the the tip has worn down vs. the port widening.

**Big D5** · #4 (**permalink**) 08-15-2007, 12:03 AM

I had the same problem. Open your battery door, follow the side of the battery compartment on the stylus side you will see a small welded pce it has 4 slits in it. With the stylus out take a pair of small needle nose pliers and squeeze between the slits pushing the pce between the slits towards where the stylus would be. This will push the retainer back to its original shape. This should be a serviceable item at the Sprint Store, but I haven't tried

cdelicious · #5 (**permalink**) 08-16-2007, 07:10 AM

thanks for all of your responses. I tried the other stylus and no luck. I believe Big D5 is correct. i'll have to take it in to the sprint store and see what they can do for me.

dwehking · #6 (**permalink**) 08-27-2007, 12:26 PM

I'm having the same issue. Just returned from the Sprint Service Center. Was told I was the 5th or 6th person with this issue. The tech said there was nothing they could do. My Mogul has a small piece of plastic that holds the stylus in place that has become streched out. Time to print out this thread and show the guy. Then maybe he will fix it.

dwehking · #7 (**permalink**) 08-27-2007, 01:22 PM

Just returned from the service center. The tech was going to order a new phone. I asked if there was some way to apply a little heat to the piece that came loose and that was all it took. He said if it acts up again they will order a new Mogul.

**dcd** · #8 (**permalink**) 08-27-2007, 01:26 PM

i have found that the collapsing design of the stylus makes for problems, it seems to maybe get dirty and not expand so smoothly? my first stylus wont extend on its own so i switched to the second one, and now a week later its the same way.

rstcso · #9 (**permalink**) 08-31-2007, 10:33 AM

I started having the same problem. Tried squishing the plastic stylus holder inside the battery compartment and it helped a little, but wasn't a fix, so I wedged a small piece of paper between the battery and stylus holder and it's holding as good as new.

dwehking · #10 (**permalink**) 09-02-2007, 11:22 AM

The fix the tech applied to my phone failed. He ordered a new Mogul. Shud be in Tue.