issues with my mogul

[car_lost]

Here are the details... I switched from a 6700 to the new 6800. I kept my plan exactly the same. I had the basic power vision plan (or the cheapest one) with the 6700 and it has remained the same for the 6800.

I got the Mogul a few days ago. Got it set up and everything was working. Now the internet works on and off. It hasn't worked today all day. I'll load up PIE, and it'll stay stuck on Opening... and eventually just stop trying to open up any web page. The same thing happened yesterday and at night I was finally able to get on the internet. I have done soft resets and hard resets and it still does the same.

My second issue: the phone gets hot without doing ANYTHING. I have 0 programs installed and clear the memory (shut down any running programs) and after a while, the phone is hot.

Third issue: the battery runs out incredibly quick after using it for maybe 10-15 minutes of talking and attempting to use the internet and playing games for about 10-15 minutes.

I tried calling sprint customer service and after being on hold for literally 35 minutes, the call got disconnected. So before I call again I decided to post here. If you can provide any info. or help (other than call sprint and get a new phone), that would be great.