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I have been trying to download the MP3s that I purchased from the Sprint Music Store. The lower quality version downloads fine and I’m able to play the song on the Sprint Music Java app. The Music app instructs you to go to http://www.sprint.com/DigitalLounge to download the higher quality MP3. After logging on, the phone that shows is a 6800 (which is correct). Now the problem part… There is no link for the music store, just links for WM6 applications. I called Sprint tech support, and the rep said he was surprised that I had even downloaded the lower quality version into my phone, and that the Music Store is not supposed to work in the Mogul. Has any one successfully downloaded an MP3 from the Digital Lounge that has a Mogul? Is there a work-around? Thanks.
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I have emailed Sprint about this, and they seem to be unaware of the problem. They sent me back a generic response "Click the link next to the song you want to download..." So I have written a more detailed email back to them stating the problems we are having. My guess is that since the Mogul was released with no Music Store support the website was not made to have music as part of the content. The recent ROM update has enabled the Music Store, but it seems that Sprint dropped the ball on their part and have not yet enabled this feature on the website. I said as much in my email, so I hope to hear a posisitve response. Will update when I do.
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