Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

Yes you will be charged. She was wrong. You mentioned speaking to a rep, I thought you did the exchange online?

Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

Big letters were in hope that you see the point. Looks like they weren't big enough.

The claim instructions explained what was expected. Your advance exchange arrived to take the place of the phone you claim were unusable.
They sent you a prepaid return envelope for the repairable handset with the new phones. That hint was lost on you. Not just once either. Three times.

And now that you've pulled a triple scam on Sprint, you somehow decide that posting about it would be a fantastic idea?! Seriously?
You've had days to think this over now. You can't possibly have thought that you weren't going get called out about this crap.

So what was it?
Were you curious to see if others had similar success? Wondering if the hammer had already fallen on someone else? Maybe you were hoping for some misplaced hero status?

Whatever it was, your choices that led to this thread's content have been nothing but bad ideas. If you just have to persist though, take it somewhere else where you will get the recognition you seem to crave. Godspeed, kid.

Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

I've gotta admit that I e-mailed Sprint e-care to ask if I could keep my damaged Mogul as a backup phone, but I got a reply saying that I couldn't. Well, I'll be returning my old handset when my TP comes it. I say, if you want to keep your old Mogul, ask e-care. If they say no, then return it. If they say yes, then you are lucky. Lastly, if you don't ask, then just return it. Why risk it?

Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

i think that pretty much sums it up fellas! its black and white. and once you ACCEPT these terms and decide not to return the old device dont be upset when you have to ACCEPT the charge on your acct FOR A DEFECTIVE DEVICE YOU DIDNT EVEN WANT ANYMORE TO BEGIN WITH!!!

Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

Hahahahahahaa.

I've returned phones to Sprint before. The charge shows up on the 2nd bill, not the first. Its counted as part of the NEXT cycle. So you won't see it for around 2 months.

But after returning three phones (on two different accounts), its always two months later.


Have fun paying 600 bucks.

Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

I procrastinated and waited a week to return mine (got the TP on a Monday sent back the Mogul the following Monday). A week after that they actually called to remind me I needed to send back the Mogul. Very nice girl (India Call Center sounded like). I advised her I had mailed it a week before and she said absolutely no prob.

Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

Why isn't this thread locked already. I think the consensus is that it's stealing. There are rules about warez software but not fraud?

Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

How much are they charging to send in the old phone and get a touch in its place? Is it a resonable ammount or are they charging you the full price of the touch?

Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

i was told today that it will be $200 if you are sent a reconditioned phone(touch pro) or $579.99 if it's new and you don't return it.

Re: ok How many NEW Touch PRO owners Returned there old mogul (Advance Exchange onlin
 

lol good point...