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-   -   Will Sprint replace 6700 with 6800? (http://forum.ppcgeeks.com/showthread.php?t=4443)

CHUFLY29 06-09-2007 12:40 PM

Well, I'll be putting this theory to the test at the end of July, beginning of August. Like some of the people here, my joystick (what a POS) has started to sporadically work and not work. I went into the Verizon store the other day and they said they still had about 3-4 in the swap pool. My 6700 is still covered under the manufactures warranty until end of September, so hopefully I'll be able to trade it for a 6800 :D . (However, I'm not going to hold my breath.. :p)

Torx 06-09-2007 09:38 PM

yea i just decided on buying, if i do, the 6800... keep the 6700 as a backup.. sell my sanyo 5600 probably.. im a stickler for having backups..

Shaska 06-11-2007 12:50 PM

Keep one piece of information in mind, You are entitled to a replacement of equal technology, and if such technology is outdated or un-avalable, Price is then used...

The 6800 will be of equal (slightly better) technology, and roughly the same retail price. Which means you should be allowed to swap out for it should 6700's can not be found...

Dont take a trio either, No wi-fi... Not equal technology...

superman22 06-13-2007 07:44 PM

because of the Qualcom there is going to be a limited number of 6800 available because they supplied the chips for the phone so i dont see that happening and the phone will be realsed later this month

myownminerva 06-13-2007 09:15 PM

Sprint will not replace the device with a 6800 unless you either tell them that you have had numerous, unresolvable issues with the device or you threaten to cacnel and have a rep send you to Retention. This is from internal policy... If you threaten to cancel, they can offer you any device in stock as a "save offer" and the 6800 is released 6/18.

Good luck. Im currently using the 6800 running WM 6.

jamesus 06-14-2007 06:26 PM

Quote:

Originally Posted by myownminerva
Good luck. Im currently using the 6800 running WM 6.

I think you just collectively punched all of us in the face. Thanks for that. :x

Darth Pooh 06-14-2007 09:08 PM

Quote:

Originally Posted by myownminerva
Sprint will not replace the device with a 6800 unless you either tell them that you have had numerous, unresolvable issues with the device or you threaten to cacnel and have a rep send you to Retention. This is from internal policy... If you threaten to cancel, they can offer you any device in stock as a "save offer" and the 6800 is released 6/18.

Good luck. Im currently using the 6800 running WM 6.

I just spoke with a tech, he did notate my account that this is my 3rd 6700 and when the 6800 is available I will be eligible for it. I hope this is honored at the time.

EGOvoruhk 06-15-2007 02:09 AM

Quote:

Originally Posted by Darth Pooh
Quote:

Originally Posted by myownminerva
Sprint will not replace the device with a 6800 unless you either tell them that you have had numerous, unresolvable issues with the device or you threaten to cacnel and have a rep send you to Retention. This is from internal policy... If you threaten to cancel, they can offer you any device in stock as a "save offer" and the 6800 is released 6/18.

Good luck. Im currently using the 6800 running WM 6.

I just spoke with a tech, he did notate my account that this is my 3rd 6700 and when the 6800 is available I will be eligible for it. I hope this is honored at the time.

Did you speak to one over the phone, or at a retail store? My 6700 was replaced two months ago with a brand new one, and just broke. I'm trying to get the same contact to give me a switch as well

Touche' 07-01-2007 02:39 AM

This is my 3rd 6700, too... They tried to give me a 700wx, but I said no. (This was 1 month ago) Anyway, I asked if they culd replace my 6700 with the Mogul, and they said yes, then noted it on my account. I've talked to all the managers at my local Sprint store, and they all agreed that that was only fair.

So, I've been calling every 5 days to make sure the note is still on my account, and it's all good. Go for it.

-Touchè

Big D5 07-01-2007 07:51 AM

Quote:

Originally Posted by Touche'
This is my 3rd 6700, too... They tried to give me a 700wx, but I said no. (This was 1 month ago) Anyway, I asked if they culd replace my 6700 with the Mogul, and they said yes, then noted it on my account. I've talked to all the managers at my local Sprint store, and they all agreed that that was only fair.

So, I've been calling every 5 days to make sure the note is still on my account, and it's all good. Go for it.

-Touchè

I hope it works for you, but wait a while, for me there were 6700 :( in stock at the warehouse so they gave me a NIB 6700. :) Wait a while people till Sprint runs out of 6700, they don't have to give you the Mogul if the 6700 is in stock. 8) I have my Mogul now but I payed full price for it.


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