XV6800 Problems

[marcus556]

ok i have been tryin to fix my verizon phone and cant get it fixed i wanted to upgrade to the new windows mobile 6.1 and went to utstarcom and got the update it got about 10% through n the phone screen went black and didnt complete everytime i try to do it over it messes up i have tryed a file i found on this website that is a guide to restoreing it back to factory i try the unlock first yt jus locks up so i tryed the rom update and it gets to 1% and restarts with error 328 can someone help me this is my last replacement phone with verizon i will have to buy a new phone if i cant get this one to work